Commercial Plumbing Service Manager

Superior Electrical, Mechanical & Plumbing, Inc.•Tracy, CA

1d•$34 - $42•Onsite

About The Position

Superior Electrical, Mechanical & Plumbing, Inc. is a leading provider of commercial skilled trade services throughout California, with a service department operating 24 hours a day, 7 days a week. We are seeking an experienced Commercial Plumbing Service Manager to support our Northern California service operations division. This position is responsible for managing commercial plumbing service technicians, coordinating service operations, providing technical leadership, and ensuring exceptional customer service. The ideal candidate will have a strong background in commercial plumbing service and a proven ability to lead teams, solve complex problems, and drive operational excellence. The hours are Monday through Friday, first shift.

Requirements

Minimum of five years of journeyman-level commercial plumbing experience in service, repair, or maintenance environments
Minimum of two years of recent supervisory or management experience leading commercial plumbing technicians
Demonstrated expertise in commercial plumbing troubleshooting, diagnostics, and problem-solving
Strong leadership, organizational, and decision-making skills with the ability to effectively manage multiple priorities in a fast-paced service environment
Excellent written and verbal communication skills, with the ability to interact professionally with customers, technicians, vendors, and internal departments
Proficiency utilizing mobile applications, Microsoft Office Suite, and web-based service management software
Applicants must submit a current résumé demonstrating their relevant experience and qualifications to be considered for an interview

Responsibilities

Manage and oversee the scheduling, delegation, execution, and quality assurance of commercial plumbing service work orders, working closely with dispatch and account management teams
Support departmental objectives and goals by effectively managing field technicians
Assist and review service plumbing estimates to support the continued growth of the department
Provide technical guidance and troubleshooting support to field technicians on best practices
Forecast, procure, and manage plumbing equipment, tools, and materials
Manage personnel in compliance with state laws, company policies and established protocols
Foster strong relationships with customers, account managers, dispatch personnel, and internal departments
Provide afterhours technical support and participate in on-call rotation for supervisory weekend coverage
Perform additional duties as assigned to support departmental growth and operational success