Commercial Service/Install Helper

The Overhead Door•Charlotte, NC

3d•Onsite

About The Position

The Commercial Service/Install Helper will be responsible for multiple tasks involving the take down of used commercial doors and/or equipment, installation and/or service of new commercial doors, operators, equipment, and multiple service categories on doors, operators, and associated equipment. Other duties may be assigned.

Requirements

Ability to perform each essential duty satisfactorily.
High school diploma or general education degree (GED) is required.

Nice To Haves

Three to six months related installation or construction experience is preferred.

Responsibilities

Observe the work of the Lead Commercial Installer and assist him/her.
Evaluate appropriate commercial door and installation requirements for each job.
Determine if appropriate tools and equipment are working and/or available prior to commencement of work.
Establish the needs of each job and document the full installation/services needed.
Determine if added work needs to be performed and the measures needed to assure approved installation of product.
Note alterations, construction modifications and obstructions before each job begins.
Document the work to be performed and discuss with Lead Installer, Estimator and/or Scheduler for approval.
Perform related minor work in framing, build ins, and adjustments.
Install Wayne Dalton Corp. commercial garage doors using appropriate tools, hardware and equipment.
Install Wayne Dalton Corp. and other manufactured commercial garage door operators.
Perform commercial installation/service on a wide range of products, including hinges, operators, door sections, rolling steel, torsion springs, dock equipment, locks, etc.
Care and maintenance of equipment and tools provided by Wayne Dalton of Spokane.
Care and maintenance of vehicles provided by Wayne Dalton of Spokane.
Maintain appropriate parts inventory in the vehicle to ensure that items are available for installation work.
Represent Wayne Dalton Corp. with customers and present themselves in a professional demeanor.
Provide explanation of the work to be performed and work finished.
Provide description of operating functions, safety systems, operator controls and proper customer maintenance.
Upon completion of each installation call, clean work area and discard trash in appropriate containers or deliver such trash to designated drop site as designated by Wayne Dalton.
Contact Wayne Dalton on radio dispatch system regarding job progress, time of completion and additional work that needs to be performed.
Provide a billing document to the consumer and accept payment as determined by Wayne Dalton Corp.
Retain back up copies of such information and payment in a safe place and deliver to Wayne Dalton.