Commercial Sales Engineer - SMB
About The Position
Zscaler is seeking a Commercial Sales Engineer to join its SMB team in a remote role reporting to the Manager of Sales Engineering. The role is part of the global Sales and Go-to-Market organization, which works across Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships to help customers adopt secure, cloud-enabled solutions. The Sales Engineer supports prospective customers by presenting Zscaler products, understanding technical requirements, configuring solutions, and guiding product evaluations. The role calls for a customer-focused, collaborative problem-solver who can clearly explain complex technical concepts and who actively explores AI tools and technologies to improve workflows and customer outcomes.
Requirements
- Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving.
- Proven cybersecurity and networking technical background, including hands-on experience with network fundamentals such as TCP/IP, DNS, routing, VPN, and firewalls.
- At least 2 years of experience as a Sales Engineer or Network Systems Integrator.
- Bachelor’s degree in Computer Science or a related field, or equivalent working experience.
- Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within the functional domain.
Nice To Haves
- Strong AI fluency, including use of coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, with sound technical judgment to validate outputs.
- Technical certifications such as CCNA, Network+, CCNP, CCIE, or Security+.
- Prior experience closing deals in a quota-carrying role.
- Experience running multiple POVs in tandem and working with small to medium-sized business or enterprise accounts in the networking or cybersecurity space.
Responsibilities
- Create and deliver technical product presentations to prospective customers.
- Gather customer technical requirements to ensure proposed solutions meet customer goals and needs.
- Lead product evaluations and custom product configurations.
- Design evaluation test plans with customers and guide the process to successful outcomes.
Benefits
- Various health plans.
- Time off plans for vacation and sick time.
- Parental leave options.
- Retirement options.
- Education reimbursement.
- In-office perks.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
