Commercial Sales Consultant

Pella Corporation•New York, NY

2d•Hybrid

About The Position

Pella is seeking a Commercial Sales Consultant to cover the NYC market. The Commercial Sales Consultant is responsible for building the Pella brand within the commercial industry as their premier choice for window and door solutions. Achieve individual sales goals through a confident presentation of unique perspectives on how their customers can grow their business using Pella product offerings. Provide profitable market solutions, technical expertise, and partnership by understanding customer needs and developing business-partner relationships with architects, builders, contractors, and commercial organizations. Proactively originates new customer relationships through networking, referrals and face-to-face meetings. Help customers grow their business and offer a single point of contact for their ongoing needs. Commercial Sales Consultants spend a minimum of 60% of their time in the field at customer sites generating account growth with planned quality meetings, as well as prospecting to develop new business. The ideal candidate will have experience in the commercial building industry in the NYC market. The targeted total compensation range for this role is $80,000 - $128,000. Over time with career advancement opportunities based on performance the expected total target compensation would be above $200,000. The total compensation package for this position is made up of a base salary and monthly uncapped sales commissions, including a commission guarantee for the first 3 months. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, specific work geography, as well as internal equity and alignment with market data.

Requirements

Proven success in securing and managing strategic, more complex sales projects
Able to negotiate, build value and address objections towards closing a sale
Build trust and reliability with customers that contribute to developing long standing partnerships and generating referrals
Energized by meeting and engaging new people; skilled at networking and relating to a variety of customers
Focused on details and follow through; able to manage a lengthy sales cycle and provide superb customer service throughout
Work collaboratively with various cross-functional departments within the organization, as well as navigating through the dynamics between builders, architects, sub-trades and owners.
Tenacious, able to persevere through sales challenges and setbacks
Excellent influencer – able to shift paradigms and convey the value proposition
Enjoys working in fast-paced environment with a high sense of urgency
Strong analysis and problem-solving skills
Demonstrates a strong work ethic, flexible about hours and responsiveness to customer needs
Able to accurately read, interpret and take-off blueprints and engineering drawings
Adaptable to changing processes and priorities
Works well without close supervision but always keeps their manager informed
Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
Bachelor’s degree from four year college or university; or two to four years related experience, including commercial sales and technical product expertise, or equivalent combination of education and experience/expertise.
Individual’s motor vehicle record must also comply with company requirements.
Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.
Ability to read and analyze documents related to contracts and work documents.
Ability to write reports and business correspondence.
Ability to verbally present information and respond to questions from customers, managers, and the general public.
Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Nice To Haves

Experience in the commercial building industry in the NYC market.

Responsibilities

Prospecting and securing new business towards achieving individual sales and customer satisfaction goals and objectives.
Generating growth within existing accounts by creating trust and developing long standing partnerships that promote the Pella brand.
Actively network and represent Pella at architecture/design firms, professional groups’ invitations, commercial association meetings and/or builder home shows to discuss and/or position Pella products for specification in building plans.
Engaging in a consultative sales approach to recommend the fenestration solutions that influences the buying needs of the customer.
Leveraging other Pella team members/departments to assist with specific product requirements.
Ensuring quotes and orders are accurate and in accordance with company process.
Responding to customer concerns and coordinating resources to resolve issues while striving for first-time resolution.
Maintaining an exceptional level of expertise on products/services relating to Pella’s customers while staying abreast of the competitive landscape and commercial building codes.
Educating customers on manufacturer installation guidelines and measuring of openings to ensure accuracy of product ordering and applications.
Collaborating with Operations teams to ensure successful after sale service requirements and installations.
Interacting with Account Receivable department to address any potential billing/payment issues.
Strong CRM systems tools capabilities leveraged to manage all customer interactions and proactively communicate with customers.