Commercial Sales Consultant

Pella Windows & Doors•Phoenix, AZ

8h•Onsite

About The Position

The Commercial Sales Consultant is responsible for growing the Pella brand within the commercial market by positioning Pella as the preferred provider of window and door solutions. This role drives sales success through a consultative approach, deep technical expertise, and strong relationship building with architects, builders, contractors, and other commercial partners. This is a highly field-focused role, with at least 60% of time spent meeting customers, developing new business opportunities, and growing existing accounts. The ideal candidate is proactive, relationship-driven, and skilled in navigating complex commercial sales cycles.

Requirements

Proven ability to secure and manage complex, high-value sales projects
Strong negotiation, influencing, and objection-handling skills
Excellent relationship-building and networking abilities
High attention to detail with strong organizational and follow-through skills
Ability to navigate multiple stakeholders (architects, builders, subcontractors, owners)
Resilient and driven, with the ability to overcome challenges and setbacks
Strong analytical and problem-solving capabilities
Comfortable working independently while staying aligned with leadership
Proficiency with Microsoft Office, mobile tools, and CRM systems
Ability to read and interpret blueprints and technical drawings
Bachelor’s degree or equivalent combination of education and relevant experience
2+ years of commercial sales experience, with technical product knowledge preferred
Valid driver’s license with acceptable driving record
Ability to manage multiple priorities in a fast-paced, dynamic environment
Ability to read and interpret contracts and technical documents
Strong written and verbal communication skills
Effective presentation skills with diverse audiences
Maintain a professional appearance and adhere to company standards
Serve as a positive representative of the Pella brand

Nice To Haves

technical product knowledge preferred

Responsibilities

Prospect and secure new business to achieve individual sales and customer satisfaction goals
Grow existing accounts by building trust and long-term partnerships
Generate leads through networking, referrals, and face-to-face meetings
Position Pella products within project specifications by engaging architects, designers, and builders
Represent Pella at industry events, associations, and trade shows
Deliver consultative sales solutions tailored to customer needs and project requirements
Provide expert recommendations on fenestration solutions to influence buying decisions
Serve as the primary point of contact for customers, ensuring consistent communication and follow-up
Educate customers on installation guidelines, product applications, and field measurements
Manage complex commercial projects and long sales cycles with attention to detail and follow-through
Ensure quotes and orders are accurate and aligned with company processes
Collaborate with internal teams (Operations, Service, AR) to support successful project execution and resolve issues
Proactively address customer concerns with a focus on first-time resolution
Maintain strong knowledge of Pella products, competitive offerings, and industry trends
Stay current on commercial building codes and technical requirements
Leverage internal experts and resources to support project-specific needs
Utilize CRM tools to manage customer relationships, track opportunities, and maintain accurate records
Communicate proactively with customers throughout the sales and project lifecycle