Commercial Sales Consultant III

Service Experts•Elyria, OH

2d•Onsite

About The Position

The Commercial Sales Consultant will sell products and services by interacting with commercial business customers and developing new relationships. This role focuses on developing long-term relationships with customers via commercial maintenance contracts, positioning the Company to assist with their HVAC needs. Service Experts Heating & Air Conditioning, headquartered in Richardson, TX, provides HVAC and plumbing maintenance and repair to homes and businesses. The company maintains a strong focus on the customer experience and growth, aiming to be the best and biggest in its markets, defined by an unwavering commitment to its customers. Service Experts provides its employees with training, support, and opportunities for unlimited professional growth.

Requirements

4+ Years Minimum Experience
Bachelor's Degree Minimum Education

Responsibilities

Sell products and services by interacting with commercial business customers and developing new relationships.
Develop long-term relationships with customers via commercial maintenance contracts and position the Company to help customers with their HVAC needs.
Utilize effective sales techniques, including networking and “cold calling” to develop new accounts for commercial maintenance, service, retrofit and replacement business.
Actively manage and maintain relationships with strategic commercial customers and support the ongoing relationships with these customers.
Ensure that the customer receives consistent service delivery in all locations.
Utilize the assessment tool and other relevant systems and information to prepare the proposal for the commercial customer.
Explain technical information to the customer in an easy-to-understand manner.
Prepare and present service contracts for new customers and update renewal contracts for existing customers.
Enter new customer data and other sales data for customers into contact database.
Prepare weekly reports of contracts sold, details of business transactions and customers contacted.
Confer with owners of existing buildings and inspect premises to determine installation or service requirements.
Present bid to customer and explain credit terms and cost factors, emphasizing quality, performance and service.
Coordinate transition from new commercial installation customer to ongoing maintenance/service customer by meeting with owner and preparing proposals to meet their ongoing HVAC needs at project completion.
Contact owners periodically to advise of progress of work and resolve any service problems.
Contact property owners and construction agents of prospective customers to obtain information on building specifications and submit information to commercial sales/estimating department.
Generate leads for prospective customers for use as sales leads based upon information from newspapers, business directories, industry ads, trade shows, Internet web sites and other sources.
Develop and maintain relationships with purchasing contacts.
Other duties as assigned