Commercial Sales Assistant
About The Position
Become the trusted first point of contact by connecting customers, coordinating project details, and creating a seamless commercial playground experience from inquiry through installation. King Swings designs and builds premium outdoor playsets for residential and commercial customers, creating safe, high-quality play environments where children and communities can thrive. As a faith-based, Amish-owned company, we're committed to delivering superior products, exceptional customer experiences, and a workplace where our employees are encouraged to grow, use their strengths, and succeed together.
Requirements
- At least one year of administrative experience
- Basic computer skills
- High school diploma
- Customer service experience is a plus
- Administrative experience
Nice To Haves
- Organized & Process-Driven: You enjoy gathering customer information, asking the right questions, and keeping project details organized from the first conversation through handoff.
- Strong Communicator: You build trust through professional communication by phone, email, chat, and in person while providing an exceptional customer experience.
- Proactive: You take initiative to follow up with customers, manage competing priorities, and keep projects moving without constant direction.
- Team-Oriented: You enjoy working closely with teammates across departments to coordinate projects and deliver successful outcomes.
- Ready to Grow: You have at least one year of administrative experience, basic computer skills, a high school diploma, and are excited to build your career with a company that values personal growth, collaboration, and Christian principles.
Responsibilities
- Serve as the first point of contact for prospective customers by answering questions, gathering project information, and guiding them through the commercial and Flex swing set purchasing process.
- Support the Commercial Account Executive by managing leads, scheduling follow-up activities, and keeping the sales pipeline organized and moving forward.
- Maintain accurate customer records, project notes, and communication history within the CRM to ensure a seamless customer experience.
- Coordinate project details, documentation, and communication between customers and internal teams to support a smooth transition from sale through installation.
- Prepare proposals, revise quotes, and assist with other sales-related administrative tasks that help keep projects on track.
- Respond to website chats and customer inquiries with timely, knowledgeable, and professional communication.
- Visit commercial project sites and represent King Swings at trade shows on occasion to support customer relationships and business growth.
Benefits
- Pay: $18-$20/hour
- Monthly Sales Bonus Opportunity
- Health Insurance
- Dental & Vision Insurance
- Paid Time Off
- Paid Holidays
- 401(k) w/ Employer Match
- Product Discounts
- Mileage reimbursement for work-related travel
- Opportunities for career growth through ongoing training and internal advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
