Commercial Roofing Service Manager

Bone Dry RoofingIndianapolis, IN
$55,000 - $90,000Onsite

About The Position

Bone Dry Roofing is seeking a motivated Commercial Roofing Service Manager to oversee daily commercial roofing service operations, support field employees, and ensure every roofing project is completed safely, efficiently, and with outstanding quality. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment, enjoys developing people, and is passionate about delivering exceptional customer service. As the primary leader for our service division, you will lead commercial roofing crews, coordinate scheduling, inspections, and project completion, provide coaching and performance feedback, and partner with internal teams to keep roofing operations running efficiently. You will also serve as a trusted resource for customers by maintaining proactive communication and delivering exceptional customer service throughout every stage of each commercial roofing project. This position is primarily field-based with local travel to job sites in a company-provided vehicle and requires working outdoors in varying weather conditions, climbing ladders, working at heights, and occasionally lifting or carrying up to 50 pounds. Candidates must possess a valid driver's license with an acceptable driving record that meets company and insurance requirements, successfully pass a background check and pre-employment drug screen, and demonstrate the ability to lead teams while delivering a superior customer service experience.

Requirements

  • At least two years of commercial roofing experience
  • One to two years of leadership experience in roofing or construction
  • Strong understanding of low-slope roofing systems
  • Confident leader with excellent communication skills
  • Ability to lead multiple priorities
  • Ability to solve field challenges
  • Ability to maintain high standards of safety and workmanship
  • Valid driver's license with an acceptable driving record
  • Ability to pass a background check
  • Ability to pass a pre-employment drug screen
  • Ability to lead teams while delivering a superior customer service experience

Nice To Haves

  • Working outdoors in varying weather conditions
  • Climbing ladders
  • Working at heights
  • Occasionally lifting or carrying up to 50 pounds

Responsibilities

  • Oversee daily commercial roofing service operations
  • Support field employees
  • Ensure every roofing project is completed safely, efficiently, and with outstanding quality
  • Lead commercial roofing crews
  • Coordinate scheduling, inspections, and project completion
  • Provide coaching and performance feedback
  • Partner with internal teams to keep roofing operations running efficiently
  • Serve as a trusted resource for customers
  • Maintain proactive communication with customers
  • Deliver exceptional customer service throughout every stage of each commercial roofing project

Benefits

  • Medical Insurance plans available to full-time employees
  • Dental Insurance plans available to full-time employees
  • Vision Insurance plans available to full-time employees
  • Company Paid Life Insurance up to a specified amount
  • Company Paid Short-Term Disability Insurance up to a specified amount
  • Voluntary Life Insurance options
  • Accident Insurance options
  • Critical Illness Insurance options
  • Hospital Indemnity Plans options
  • 401K Plan with Company Match
  • Paid Time Off (after 90 days of service)
  • Paid holidays (after 90 days of service)
  • Company truck provided for company use
  • Fuel provided for company use
  • Weekly Pay
  • Opportunities for career advancement
  • Opportunities for skill development
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