Commercial Relationship Officer - Association Banking (Remote)

Popular • Houston, TX

2d • Remote

About The Position

Popular is currently seeking a Commercial Relationship Officer specializing in Association Banking. This role is responsible for cultivating and managing relationships within the community association segment, which includes homeowners’ associations (HOAs) and property management companies. The primary focus is on identifying new business opportunities, actively promoting the Bank’s diverse products and services, and ensuring a high level of client satisfaction. This position requires adherence to established risk and compliance standards.

Requirements

• Bachelor’s Degree in Business or related field.
• 4-8 years of experience of HOA industry experience working directly with associations and/or property management companies.
• Effective sales ability and persuasiveness.
• Applicants must be authorized to work for any employer in the United States. This position is not open to applicants who need visa sponsorship or transfer of visa sponsorship at this time.

Nice To Haves

• Homeowner Association sales experience

Responsibilities

• Develop new business opportunities through prospecting, networking, and referrals within the assigned market segment.
• Establish and maintain relationships with prospective and existing clients to identify needs and recommend appropriate financial solutions.
• Promote and cross-sell the Bank’s products and services, including deposit, treasury management, and digital banking solutions.
• Maintain an active pipeline of opportunities and ensure timely, accurate documentation in CRM systems.
• Prepare and deliver client presentations, proposals, and product demonstrations aligned with business objectives.
• Participate in industry events, client meetings, and networking activities to enhance market presence and generate leads.
• Provide ongoing client support, including responding to inquiries, coordinating product implementation, and facilitating training as needed.
• Collaborate with internal partners to ensure timely service delivery and a consistent client experience.
• Stay informed of market conditions, industry trends, and competitive developments.
• Ensure compliance with applicable banking regulations, as well as internal policies and procedures.
• Maintain high standards of professionalism, work quality, attendance, and conduct.

Benefits

• Hybrid work model applies to certain positions and is subject to changes based on organizational needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level