Commercial Relationship Manager II

First Interstate • Denver, CO

1d • $127,490 - $210,430 • Onsite

About The Position

The Commercial Relationship Manager II serves as the Relationship Manager for new and existing complex clients. The role manages a loan portfolio averaging more than $50 million and up to $100 million, along with at least 35 bank relationships generating at least $1.5 million in bank revenue. It establishes and maintains collaborative, strategic client partnerships by providing knowledgeable advice aligned with clients’ business objectives and lifecycle. The position develops new business, builds and maintains relationships with prospects, and drives financial performance through profitable revenue growth and quality credit.

The role is based at the Denver, Colorado Cherry Creek branch. It is responsible for achieving production and growth goals, developing business, understanding client needs, promoting appropriate products and services, analyzing credit, and overseeing underwriting, structuring, and portfolio management to maintain sound asset quality. It also supports cross-functional collaboration, contributes to strategic discussions and process improvement, and may coach, mentor, or train others.

Typical work hours are Monday through Friday, 8 a.m. to 5 p.m. Travel is as needed. The anticipated annual pay range in Colorado is $127,490–$210,430, depending on job-related factors. The role is also eligible for annual discretionary cash and stock bonuses.

Requirements

• Bachelor’s degree in Business, Finance, or a related field.
• 7–9 years of experience in commercial lending, commercial credit underwriting, or an equivalent combination of education and experience.
• Completion of formal Credit Analyst training.
• Experience in asset-based lending, capital structure finance, and trade finance.
• Advanced credit analysis and commercial underwriting skills, including accounting, financial statement analysis, and cash flow analysis.
• Strong knowledge of commercial lending policies, procedures, practices, and documentation.
• Proficiency with the bank’s risk-rating system, credit products, and underwriting policies, and working knowledge of structuring credit products for small and medium-sized businesses across diverse industries.
• Ability to work effectively with individuals and teams across the organization to manage customer relationships.
• Excellent written and verbal communication skills, including presentation abilities.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Initiative and sound judgment; ability to prioritize tasks and adapt under pressure.
• Ability to read, analyze, and interpret common financial reports and legal documents.
• Ability to respond effectively to inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to work with mathematical concepts such as probability and statistical inference, and apply fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret technical instructions presented in mathematical or diagram form and work with abstract and concrete variables.
• Regular and predictable attendance is required.

Nice To Haves

• PowerPoint experience.

Responsibilities

• Achieve individual annual production and growth goals for loans, deposits, and fees while conforming to credit terms.
• Initiate and develop new business through outside business development activities.
• Maintain ongoing contact with new clients to enhance their experience with First Interstate Bank.
• Analyze personal, business, and financial information gathered through relationship reviews and meetings to understand client needs.
• Use internal customer sourcing software to generate leads, track activities, and make referrals to business partners and bankers.
• Participate in community organizations to develop business and demonstrate the bank’s commitment to the communities it serves.
• Build a client referral pipeline by identifying and developing internal and external centers of influence.
• Maintain knowledge of the bank’s products and services, competitors, and competitive products.
• Promote bank products and services and inform clients about financial solutions that meet their needs.
• Assemble cross-functional teams to respond to customer requests that cannot be addressed personally.
• Bring in teams of experts when appropriate and identify cross-selling opportunities.
• Analyze credit to determine clients’ ability to meet borrowing requirements.
• Maintain accountability for portfolio activities and issues, including underwriting, structuring, portfolio management, and accurate risk assessment.
• Follow up on existing loans to ensure compliance with internal procedures and required terms.
• Research and study industrial, commercial, economic, and financial conditions related to existing and new business.
• Comply with bank regulations, policies, procedures, and training requirements, and stay current on regulatory changes.
• Coach, mentor, or train others as requested.
• Contribute to strategic-level discussions with senior management.
• Serve as a subject matter expert when difficult questions arise.
• Offer practical ideas and perspectives on processes and process improvement.
• Demonstrate and foster the bank’s Mission, Vision, Values, and Service Commitments.

Benefits

• Paid time off, including paid sick time.
• Paid federal holidays.
• Student debt employer repayment program.
• 401(k) retirement plan with a 6% match.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Short-term disability benefits.
• Long-term disability benefits.
• Life insurance.
• Flexible spending accounts.
• Health savings account.
• Employee assistance program.
• Eligibility for annual discretionary cash and stock bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior