Commercial Real Estate Lending Operations Manager

Wells Fargo BankChandler, AZ

About The Position

Wells Fargo is seeking a Commercial Real Estate Lending Operations Manager within CIB Lending Operations. In this role, you will manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities. You will engage stakeholders and internal partners associated with the Lending Operations functional area, and identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area. You will participate in the formulation and implementation of new and revised systems, policies, and guidelines, and oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies. You will make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met. You will interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management. You will collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers, and manage allocation of people and financial resources for Lending Operations. You will also mentor and guide talent development of direct reports and assist in hiring talent.

Requirements

  • 5+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of Leadership experience

Nice To Haves

  • Commercial Real Estate (CRE) experience
  • LIQ experience

Responsibilities

  • Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities
  • Engage stakeholders and internal partners associated with the Lending Operations functional area
  • Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area
  • Participate in the formulation and implementation of new and revised systems, policies, and guidelines
  • Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies
  • Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met
  • Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management
  • Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers
  • Manage allocation of people and financial resources for Lending Operations
  • Mentor and guide talent development of direct reports and assist in hiring talent

Benefits

  • Equal Opportunity Employer
  • Focus on building strong customer relationships
  • Strong risk mitigating and compliance-driven culture
  • Accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance)
  • Adherence to Wells Fargo policies and procedures
  • Timely and effective escalation and remediation of issues
  • Sound risk decisions commensurate with the business unit’s risk appetite
  • Proactive monitoring, governance, risk identification and escalation
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