Global Sales Readiness & Enablement Manager (New York)
About The Position
Fitch Solutions is a leading provider of insights, data, and analytics, informing investment strategies, strengthening risk management capabilities, and helping identify strategic opportunities. Its analysts, lawyers, journalists and economists offer in-depth views on credit markets/risk and individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst. By becoming a part of the Fitch Solutions team, you will join a group of colleagues delivering critical data, insightful research, and comprehensive analytics that empower clients to make informed decisions. You'll work in a dynamic environment where innovation is encouraged, and collaboration is key to developing solutions that address the evolving needs of global markets. With a portfolio of best-in-class, award winning brands, we offer you the opportunity to advance your career while contributing to a company known for its expertise and commitment to excellence. You will be joining a growing Sales Enablement team; hyper focused on turning strategy into consistent high-quality execution that clients trust. Within Sales Enablement Field Readiness exists to ensure the commercial team is prepared to perform effectively, consistently, and confidently in their roles. As the Commercial Readiness Program Manager, you will design, deliver, and continuously improve foundational onboarding and readiness experiences that enable new hires and tenured sellers to ramp quickly and succeed. You will build the learning journeys and standards that create consistent baseline knowledge, skills, and behaviors across the commercial organization.
Requirements
- 5+ years of relevant experience designing and delivering onboarding, sales training, readiness, or enablement programs
- Experience in B2B subscription, information, data, research, financial or professional services environments
- Passionate about onboarding, seller readiness, and helping commercial teams build confidence and capability early in their role.
- Have a track record of building and running successful onboarding, readiness, or sales training programs.
- Know how to translate business priorities into clear learning journeys, practical training experiences, and measurable readiness outcomes.
- Strong program builder who can create structure from ambiguity, standardize what works, and scale programs across teams.
- Comfortable working within a sales enablement tech stack and know how to use learning, content, coaching, and video tools to improve the learner experience.
- Effective facilitator and communicator who can engage learners, managers, and stakeholders with clarity and credibility.
- Organized, detail-oriented, and comfortable managing multiple workstreams while maintaining a high standard of execution.
- You use data, feedback, and performance indicators to evaluate program effectiveness and continuously improve results.
Nice To Haves
- Bachelor’s degree or equivalent practical experience
- Strong understanding of adult learning principles and experience applying learning design best practices to create effective, learner-centered programs
- Strong facilitation, communication, and presentation skills
- Experience partnering with cross-functional stakeholders and aligning programs to business priorities
- Experience with AI video and content creation tools such as Synthesia and Vyond
Responsibilities
- Own the design, delivery, and continuous improvement of onboarding and readiness programs for the commercial organization
- Define learning journeys, readiness expectations, and core competencies required for success across commercial roles
- Set learning experience standards to ensure programs are high quality, learner-centered, and aligned with adult learning best practices
- Deliver training on core selling motions, internal processes, systems, tools, and organizational priorities needed for baseline effectiveness
- Partner closely with commercial leadership and cross functional stakeholders to ensure readiness programs reflect current go-to-market priorities and business needs
- Build and maintain scalable onboarding content, facilitator materials, manager guides, certifications, and supporting resources
- Leverage learning and enablement platforms to deliver training, manage certifications, organize content, reinforce key messages, and track learner progress
- Monitor onboarding completion, learner feedback, ramp indicators, certification outcomes, and readiness metrics to identify opportunities for improvement
Benefits
- Hybrid Work Environment: 3 days a week in office required based on your line of business and location
- A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
- Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
- Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
- Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
- Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
- Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
