Commercial Proposals Manager

Innio•Houston, TX

9d•Onsite

About The Position

The Commercial Proposal Manager is responsible for supporting the commercial operations and service sales teams by developing accurate technical and commercial quotations, preparing contract documentation, and coordinating proposal activities from customer request through purchase order receipt. This role serves as a key liaison between cross-functional teams and external customers, ensuring the delivery of timely, accurate, and commercially sound proposals.

Requirements

Bachelor's degree in Business, Engineering, Finance, or a related discipline preferred; or equivalent combination of education and relevant industry experience will be considered
Minimum two (2+) years of experience in commercial operations, proposal management, contracts administration, service operations, aftermarket support, inside sales, quotations, or related functions
Prior experience with gas engines, reciprocating engines, power generation equipment, rotating equipment, field service operations, or industrial service businesses is preferred
Experience in the power generation, energy, industrial equipment, manufacturing, or related technical service industry preferred
Experienced with using ERP systems, Oracle preferred
Experience with CRM systems such as Salesforce preferred
Proficiency in Microsoft Office proficiency
Willingness to travel domestically or internationally occasionally, as business demands
Valid driver’s license and valid passport
Must be legally authorized to work in the United States without current or future sponsorship
Knowledge of commercial proposal development, quotation processes, and contract administration
Knowledge of pricing structures, commercial terms and conditions, and risk management principles
Ability to interpret customer requirements and translate them into commercial solutions
Understanding of service operations, aftermarket support, spare parts, or technical products preferred
Strong analytical, problem-solving, and decision-making skills with the ability to exercise sound business judgment
Excellent communication, stakeholder management, and customer relationship skills
Exceptional organizational abilities with a strong attention to detail and the capacity to manage multiple priorities in a fast-paced environment
Demonstrated ability to work independently while effectively collaborating across cross-functional and matrixed organizations
Quick learner with the ability to rapidly acquire technical product, process, and system knowledge
Ability to work in an office-based environment at a computer for extended periods
Occasional walking, standing, and movement during off site visits

Responsibilities

Review customer requests, RFQs, and service opportunities to determine technical and commercial requirements and develop accurate, timely proposals for spare parts, labor, maintenance services, and service-related projects
Prepare complete proposal packages including pricing, specifications, commercial terms, supporting documentation, and project-specific calculations in accordance with company pricing guidelines, approval requirements, and commercial policies
Coordinate quotation and proposal activities from initial customer request through purchase order receipt, ensuring a smooth transition to execution
Support the preparation, review, administration, and negotiation of service contracts, commercial agreements, and long-term customer contracts while identifying contract risks, exceptions, and approval requirements
Ensure compliance with Division of Authority (DoA), internal approval workflows, risk management processes, and company commercial standards
Collaborate with cross-functional teams to gather technical, financial, operational, supply chain, and legal information necessary for proposal development, contract review, and risk mitigation
Coordinate with technical resources to define project scope, labor requirements, parts requirements, field service needs, and execution plans to ensure proposal accuracy
Provide timely and professional support for customer inquiries, meetings, and occasional site visits while helping strengthen customer relationships and identify business opportunities
Maintain organized quotation, contract, and project documentation records and support the administration of commercial files
Assist with continuous improvement initiatives focused on quotation accuracy, process efficiency, customer responsiveness, cycle time reduction, and best practices for proposal development and commercial operations
Provide guidance and support regarding proposal processes, pricing tools, commercial requirements, and related training initiatives
Performs other duties as assigned to assist with successful operations and business continuity