Commercial Property Claims Adjuster

Jencap•Phoenix, AZ

9d•Hybrid

About The Position

The Commercial Property Claims Adjuster will handle new and existing Commercial Property and Tenant property claims. This role involves conducting telephone inquiries and directing the activities of independent adjusters, engineers, and building consultants to determine the cause of damage to property. The adjuster will analyze information to establish appropriate reserves and make payments, maintain diaries, accurate log notes, and proper reserves on assigned claims. They will follow appropriate claims procedures, review coverage questions with the claims manager and/or appropriate personnel of the principal, and identify and pursue SIU, Salvage, or Subrogation potential within established guidelines. The position also includes performing other duties as assigned.

Requirements

3-5 years of work experience handling Commercial property claims.
1-2 years of either field experience or experience using Exactimate or similar estimating programs
Ability to understand insurance policies to determine coverage and damages.
Communicates in a professional and efficient manner.
Ability to make independent decisions, communicate regularly with others and work in a small team environment.
Understanding of business line products, policy language, exclusions, forms/endorsements, and effective claims handling practices.
Ability to handle matters with urgency and with attention to detail ensuring accuracy.
Openness to the ideas and expertise of others and the ability to actively solicit input and share ideas.
Proficient in Microsoft products: Microsoft Word, Excel, and Power point

Nice To Haves

Preferably have an active Adjuster license(s) or the ability to become licensed within 90 days of starting this position and maintain licensing with ongoing continued education.
Bachelor's degree or equivalent insurance degree, i. e., Associate in claims (AIC) preferred

Responsibilities

Handle new and existing Commercial Property and Tenant property claims.
Conduct telephone inquiries and/or direct the activities of independent adjusters, engineer and building consultants to determine the cause of damage to property.
Analyze information received during an investigation to establish appropriate reserves and make payments as warranted.
Maintain diaries, accurate log notes, and proper reserves on assigned claims.
Follow appropriate claims procedures for the investigation, payment, and dispositions of claims.
Review coverage questions with claims Manager and/or appropriate personnel of the principal.
Identify and pursue valid SIU, Salvage, or Subrogation potential within established guidelines.
Perform other duties as assigned.