Commercial Product Owner – Payments & Contract Platforms

International Motors, LLC•Lisle, IL

23h

About The Position

The Commercial Product Owner – Payments & Contract Platforms will manage various Digital products including Connected Solutions, Contracted Services, and internal Digital Capabilities to progress long-term business strategy of the organization. This role will own the definition, prioritization, and delivery of product features and process improvements that support various aspects of the Commercial organization including contract lifecycle management, pricing, telematics and other subscription related products, and payment capabilities. Serves as the voice of the business, dealer, and customer by translating needs into clear priorities and ensuring delivered solutions drive adoption, scalability, and measurable business outcomes. Partners cross functionally with Sales, Finance & Accounting, Legal, Digital, IT, and Dealers to enhance existing offerings and deliver new capabilities in alignment with broader SC&C strategic plans.

Requirements

Bachelor's degree and at least 5 years of marketing, sales or product-related experience
At least 1 years of lead experience
OR
Master's degree and at least 3 years of marketing, sales or product-related experience
At least 1 years of lead experience
OR
At least 8 years of marketing, sales or product-related experience
At least 1 years of lead experience
Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States.
We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

Nice To Haves

Experience owning or supporting contracted offerings, service programs, subscriptions, or payment models
Experience serving as a Product Owner within Agile or iterative delivery environments
Familiarity with Lean, process optimization, or continuous improvement methodologies
Experience supporting dealer networks, franchise models, or B2B service ecosystems
Exposure to integrations with third party platforms or subscription management solutions

Responsibilities

Owns assigned Digital and Operational product areas supporting service and maintenance offerings, from concept through delivery and continuous improvement
Coordinates closely with Service Contract Portfolio and Connected Solutions teams to ensure alignment with Digital development needed to support product introductions
Develops and maintains a clear product vision and roadmap aligned to SC&C strategic objectives
Works closely with Digital Organization to align roadmaps and priorities to ensure development resources are in place to support Commercial product delivery timelines
Balances short term enablement needs with long term platform and process improvement
Owns and manages the product backlog, including feature definition, user stories, acceptance criteria, and prioritization
Continuously refines backlog based on dealer feedback, customer needs, operational performance, and business priorities
Makes trade off decisions to maximize value delivery, speed to market, and ROI of digital investments
Engages directly with dealer stakeholders and end customers to understand workflows, pain points, constraints, and adoption barriers
Serves as the primary liaison between business stakeholders, dealers, customers, and Digital / IT delivery teams
Incorporates feedback with flexibility and urgency, rapidly adjusting priorities to ensure successful outcomes
Translates strategic, market, commercial, and operational needs into clear, structured requirements for Digital and IT teams
Partners closely with delivery teams to clarify scope, resolve ambiguity, and unblock execution
Supports planning, sprint reviews, and release readiness activities, ensuring delivered capabilities meet business intent
Applies strong process mapping, documentation, and optimization methodologies (current/future state, gap analysis)
Identifies inefficiencies and leads improvements across dealer, customer, and internal workflows
Drives standardization, scalability, and repeatability across offerings and markets
Operates with a high degree of autonomy and accountability, driving outcomes without direct reports
Influences decisions across Sales, Finance & Accounting, Legal, Digital, IT, and Dealer organizations
Uses data, business cases, and structured analysis to support prioritization and investment decisions