Commercial Processing Specialist 2

Sunward Federal Credit UnionAlbuquerque, NM
$31 - $39Onsite

About The Position

Assist commercial lenders in managing member business relationships including loans, deposits and other related services.

Requirements

  • Excellent interpersonal and negotiation skills.
  • Excellent organizational skills and attention to detail.
  • Strong proficiency with Microsoft Office applications.
  • Familiar and comfortable with information technology, particularly digital means of communication.
  • Strong organizational skills in managing multiple initiatives.
  • Strong analytical and problem-solving skills.
  • Strong knowledge of related state and federal banking compliance regulations and other lending practices.
  • Strong understanding and knowledge of business lending practices, loan documentation and loan servicing requirements, with demonstrated ability to apply that understanding to work produced.
  • Minimum two years’ experience working specifically with business deposits and lending, including servicing and processing of business loans with demonstrated experience with UCC filing and construction loans

Responsibilities

  • Initiate the generation of documentation for both complex and non-complex business loans and ensure that such loans comply with all applicable rules and regulations.
  • Initiate complex loan request process; obtain applicant data and all pertinent codes and input into loan software system. Order title policies, appraisals, UCC reports, and other documents needed to originate business loans.
  • Confirm that insurance and titles are received and maintained, and that all documentation is complete.
  • In the Supervisor’s absence, perform pre-closing and post-closing reviews of all approved business loans.
  • Review complex loan origination and closing documents to verify accuracy of loan payments and loan values, and to ensure that the loans comply with SLFCU guidelines.
  • Close non-complex loans.
  • Set up and maintain business loan files for documentation and compliance, title work and UCC filings.
  • Ensure all audit and security policies and procedures are followed in accordance with Credit Union policy and federal regulations.
  • Effectively coordinate efforts with other Credit Union departments to ensure quality and timely member service.
  • Handle various transactions on business member accounts, including the audit and verification of account information input into system, processing business loan payments/advances, and calculating loan payoff amounts.
  • Use sales skills and tools to analyze and determine member needs with the intent of enhancing member retention and exploring additional sales opportunities.
  • Recommend appropriate solutions (both consumer and business) in person and on the phone.
  • Assist in the commercial appraisal bid and engagement process.
  • Responsible for on-the-job training (OJT) for new Commercial Processing Specialist 1 & 2
  • Process denied and withdrawn business loan applications.
  • Provide a superior member experience by actively listening to and assessing the needs of the member, identifying and recommending solutions, and referring members to the appropriate person or department.
  • Assist the business lending team in identifying and resolving issues pertaining to business accounts and loans.
  • Conduct account research as needed.
  • Work with Accounting to clear general ledger accounts.
  • May pull, create and distribute routine (to include month end) reports for management and applicable branches or departments and take action as needed.
  • Compile both routine and atypical correspondence as needed.
  • Assist in business development/calling efforts as requested by the commercial lenders.
  • Post closing reviews of credit cards
  • Closed loan audits
  • Performs other duties as assigned.
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