Commercial Pre-Sales Engineer
About The Position
Semperis is seeking a Pre-Sales Engineer to join its North America Team. This is a hybrid position, ideally based in Dallas or Hoboken, with a territory covering the United States. The role is a technical member of the pursuit team, working with sales, engineering, product management, marketing, and business development to deliver security and identity products. The engineer identifies sales strategies and product opportunities, handles technical aspects of customer-facing products, and shares customer challenges and market needs to inform future product development. The role includes delivering online and in-person product demonstrations and technical presentations, conducting proof-of-value installations directly with customers, identifying customer needs in large directory services environments, and designing solutions aligned with business, technical, and financial goals. The engineer documents customer technical requirements, supports sales proposals and ROI and business-impact materials, coordinates with supporting specialists and project teams, and maintains expertise in Semperis products, industry threats, and emerging technologies. Travel to customers or events may be required up to 50%.
Requirements
- At least 5 years of experience in pre-sales, solutions engineering, sales engineering, or solutions architecture in a cybersecurity, identity security, or enterprise software environment.
- Excellent communication, presentation, and storytelling skills, including the ability to translate complex technical concepts into clear business value.
- Experience in Identity Security, Identity and Access Management (IAM), Privileged Access Management (PAM), Identity Threat Detection and Response (ITDR), or related cybersecurity domains.
- Strong understanding of the identity security and cybersecurity market landscape, including competing solutions and emerging technologies.
- Experience delivering customer-facing software demonstrations and technical presentations.
- Experience building and leading proof-of-concept engagements directly with customers.
- Ability to communicate effectively with technical and business stakeholders and articulate business value beyond technical capabilities.
- Bachelor’s degree in Computer Science, Engineering, Economics, or a related field, or equivalent practical experience.
- Willingness to travel to customers or events up to 50%.
Nice To Haves
- Familiarity with Active Directory, Entra ID, Okta, or other identity platforms.
Responsibilities
- Conduct effective product demonstrations online and in person.
- Lead technical presentations in person and assist sales directors with ROI and business-impact presentations.
- Conduct proof-of-value technical installations directly with customers.
- Collaborate with Sales to identify and create winning sales strategies and new product opportunities.
- Use consultative selling to identify customer pain points associated with large directory services environments.
- Convey and document technical requirements to and from customers.
- Provide input and feedback to product, engineering, and development teams.
- Provide pre-sales technical assistance and product education.
- Design technical solutions to meet customers’ business, technical, and/or financial goals.
- Partner with Sales to develop requirements documents, presentations, proposals, business-impact and ROI models.
- Coordinate with support specialists, consultants, or project managers to execute sales objectives and ensure pre-sales customer requirements are documented and transitioned.
- Maintain expert knowledge of Semperis products and industry threats, and stay informed about emerging trends in related technology areas.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
