Commercial Portfolio Manager

Southern Security Federal Credit Union•Collierville, TN

About The Position

The Commercial Portfolio Manager receives, reviews, and evaluates commercial loan requests; meets with applicants to explain credit policies and obtain loan information and documentation; and monitors and reviews business loans. The role also maintains repossessed properties, assists with collections, serves borrowers and prospective borrowers promptly and professionally, provides general Credit Union information, cross-sells services, and supports lending personnel as needed. The position interviews applicants, processes preliminary documentation, discusses loan alternatives and credit criteria, analyzes loan requests, and prepares documentation for consideration. It assists with commercial construction loan advances, conducts property inspections, follows up on matured loans, and helps collect delinquent accounts. The manager works with branch employees and the business development team to generate commercial leads, maintains effective member and trade-professional relationships, communicates with Credit Union personnel and management, and completes required reports, records, and special projects.

Requirements

  • Associate's or bachelor's degree in business or a related field, or an equivalent combination of training and work experience.
  • Three to five years of lending experience.

Nice To Haves

  • Business lending experience preferred.
  • Real estate and origination background preferred.

Responsibilities

  • Interview applicants, take applications, and process preliminary documentation for business loan requests.
  • Discuss loan alternatives, credit criteria, interest rates, and loan documentation with prospective borrowers.
  • Analyze and evaluate loan requests and prepare documentation for consideration.
  • Identify problems or potential problems with credit information and coordinate with the necessary parties to resolve them.
  • Assist in reviewing construction loan advances on commercial properties.
  • Conduct property inspections as assigned.
  • Follow up on matured loans.
  • Assist in collecting delinquent accounts.
  • Complete lending functions in accordance with established Credit Union policies and legal requirements.
  • Work with branch employees and the business development team to generate commercial leads.
  • Cross-sell Credit Union services professionally.
  • Establish and maintain effective business relations with members and trade professionals.
  • Answer questions, resolve requests, and keep borrowers informed about Credit Union loan policies and services.
  • Meet with applicants whose loans are denied and explain the reasons and alternatives.
  • Maintain and project the Credit Union's professional reputation.
  • Coordinate with related departments and branches and provide support as needed.
  • Keep management informed of area activities and significant problems.
  • Attend and participate in meetings and committees as required.
  • Complete required reports and records.
  • Stay informed about changes in lending standards and related legal requirements.
  • Complete special projects as assigned.
  • Ensure the work area is clean, secure, and well maintained.
  • Perform related duties as required or assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service