Commercial Portfolio Coordinator

WSFS Bank • Philadelphia, PA

2d • $53,744 - $88,291

About The Position

The Commercial Portfolio Coordinator supports assigned Portfolio Managers and Relationship Managers with loan activities related to processing and closing commercial loans. The role manages an assigned pipeline of commercial loan types for the supported line of business and serves as the Pre-Closing Liaison to an assigned Commercial Division team, working alongside Loan Operations. The coordinator ensures due diligence requirements are satisfied, applicable policies and regulations are followed, and loan data is accurately reflected in company operating systems in accordance with final credit approval.

The role coordinates due diligence, documentation, closing schedules, fees, and funding readiness; resolves issues with internal and external partners; and assists with post-closing exceptions. It also contributes to departmental projects and committees and maintains internal control standards while delivering accurate, timely service.

Requirements

• Bachelor’s degree in accounting, finance, or a business-related field, or commensurate experience in commercial banking lending.
• At least 2 years of experience in Commercial Loan Operations or commercial banking loan support.
• Knowledge of legal documentation and loan structure.
• Knowledge of banking products and services.
• Proficiency with personal computers and pertinent software packages.
• Strong attention to detail, ability to interpret financial data thoroughly, and sound business judgment.
• Excellent written and oral communication, listening, and presentation skills.
• Self-motivated and able to work with minimal supervision while collaborating as part of a team.
• Ability to work under time constraints and handle multiple tasks supporting various assignments.
• Ability to interact with and establish good rapport with internal and external customers.
• Must be currently authorized to work for any employer in the United States and must not require work visa sponsorship from WSFS Bank now or in the future.

Nice To Haves

• Paralegal experience.
• Prior experience with the Commercial nCino platform.

Responsibilities

• Determine due diligence requirements for each deal, communicate them to the relationship team, client, and attorney as applicable, and plan to meet the scheduled closing date.
• Serve as an escalation point to resolve issues and provide training on loan documentation and due diligence.
• Review preliminary loan documents and identify needed modifications to the documents or credit approval.
• Work with Loan Operations Closers and the Flood Specialist to validate due diligence requirements for borrower structures and confirm customer KYC status using entity documents.
• Support Relationship Managers in engaging approved external legal counsel, coordinating closing dates, maintaining the closing calendar, and completing preliminary loan document reviews.
• Work with Portfolio Administrators to ensure loan fees are accurately reflected, processed, and collected within prescribed timeframes, following up as needed.
• Partner effectively with other Bank departments and communicate with vendors, customers, Relationship Managers, and internal partners to address discrepancies or issues during due diligence, closing, and ongoing review.
• Manage concurrent loan requests for multiple Relationship Managers, including last-minute modifications, while meeting deadlines.
• Confirm loan closing packages are ready for funding and comply with associated credit approvals.
• Assist Relationship Managers with clearing delinquent documents and other post-closing exceptions with appropriate areas.
• Participate in departmental projects and committees as needed.
• Maintain internal control standards, including timely implementation of internal and external audit points and applicable issues raised by external regulators.
• Deliver high-quality service while ensuring accuracy and timeliness.

Benefits

• Medical, dental, and vision coverage.
• 401(k) plan.
• Life, accident, and disability insurance.
• Flexible spending accounts (FSAs) and health savings accounts (HSAs).
• Wellness programs.
• Paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays; offerings are subject to eligibility requirements, legal limitations, and may vary by location and employment status.
• Eligible Associates may receive discretionary and formula-based incentive and retention awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level