Commercial Pest Route Manager – We Train You!

W. B. Sprague Company Inc•Auburn, WA
•$26 - $30•Hybrid

About The Position

Sprague Pest Solutions is hiring a Commercial Pest Route Manager to serve commercial clients in industries like retail, food service, and logistics. This role is ideal for individuals with a background in customer service, retail, or hospitality who enjoy working independently and making a significant impact. The Route Manager will be responsible for managing a route of commercial clients, providing pest control services and inspections, responding to service requests, and identifying opportunities for service expansion. The company emphasizes a supportive team culture, provides comprehensive training and tools, and offers opportunities for career advancement.

Requirements

  • A strong background in customer service, retail, or hospitality
  • Excellent communication and time management skills
  • A valid driver’s license and clean driving record
  • A desire to learn, grow, and make a difference
  • Professionalism: A friendly and professional demeanor with a commitment to delivering uncompromising service.
  • Problem-Solving Skills: Ability to locate, identify, destroy, control, and repel pests using knowledge gained from training and certification programs.
  • Flexibility: Willingness to work a flexible schedule to meet client expectations and manage urgent and unscheduled services.
  • Team Player: Ability to collaborate with Operations Managers, Sales Reps, and a team of technicians to continually improve business operations.
  • Organizational Skills: Maintain proper inventory of tools, equipment, and materials in the company vehicle.
  • High school diploma or equivalent
  • 2+ years’ experience in route sales, facilities management, janitorial service, landscaping, or environmental services
  • 2+ years’ experience in customer service, sales, retail, or hospitality roles
  • Excellent communicator, both written and verbal, able to communicate complex concepts and risk factors to stakeholders and influence decision making
  • Ability and aptitude with Microsoft Office Suite and other technology necessary for successful day-to-day functioning in a business environment.
  • Ability to pass background screening requirements, including identity, criminal history and motor vehicle records checks
  • Ability to meet DOT physical standards, including a 5-panel drug screen
  • Ability to handle pest control equipment and work in various conditions and environments.
  • Ability to lift and carry equipment and materials, which may weigh up to 50 pounds.
  • Frequent bending, stooping, and crawling to access and treat pest-infested areas.
  • Prolonged periods of standing and walking while inspecting and treating areas.
  • Ability to work in tight or confined spaces, such as crawl spaces, equipment rooms, and silos.
  • Ability to climb ladders and work at heights when necessary.
  • Must possess the physical ability to safely operate and drive a vehicle, including maintaining control and awareness during extended periods of driving
  • Wearing protective gear, including gloves, goggles, and respirators, to reduce the risk of harm from pesticides
  • Preparedness to work outdoors in all types of weather, including extreme heat, cold, and rain.
  • Ability to follow safety protocols and wear personal protective equipment to minimize health risks from exposure to chemicals and pests

Nice To Haves

  • 2+ years’ experience in pest control, landscaping, agriculture, or food production
  • Pest control, industrial, or safety certifications

Responsibilities

  • Manage a route of commercial clients, providing top-notch pest control services and inspections.
  • Respond quickly and professionally to service requests and concerns, solving problems with confidence and care.
  • Adapt schedule to meet client needs, including urgent or unscheduled visits.
  • Spot opportunities to expand services, ask for referrals, and support the sales team with qualified leads.
  • Keep the company vehicle clean, safe, and well-stocked.
  • Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems.
  • Set up, monitor, and tear down equipment for new installations and specialized treatments.
  • Engage in regular training sessions to earn and maintain certifications and stay updated on the latest pest control methods and technologies.
  • Partner with clients and technical specialists to create action plans for solving and preventing pest management problems.

Benefits

  • Competitive pay
  • Performance bonuses
  • Sales commissions
  • A take-home service vehicle with gas card
  • Company-provided phone, uniforms, and safety equipment
  • On-the-job training and licensing
  • Health, Vision, Dental Insurance within 30 days of hire
  • 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
  • Paid time off: Sick time available day 1, holiday and vacation time after 90 days
  • Childcare assistance
  • College savings plan
  • Career Advancement: Earn certifications, learn new technologies, and grow your career.
  • Unlimited growth opportunities, with continuing education and leadership training
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