Commercial & Personal Insurance Account Manager

The Jonus Group•Gainesville, GA
•Onsite

About The Position

Seeking a dedicated and experienced Commercial & Personal Lines Account Manager to manage a mix of commercial (40%) and personal lines (60%) accounts, provide exceptional client service, and ensure the smooth operation of insurance processes. The role manages a book of approximately 150 renewals, including BOPs, artisan contractors, general contractors, events, churches, professional lines, and bonds. The successful candidate will have a strong Property & Casualty insurance background, excellent organizational skills, and the ability to work collaboratively in a family-oriented, flexible work environment. The position is fully in-office for at least the first year, with a Monday-to-Friday schedule from 8:30 AM to 5:00 PM and a one-hour lunch break. Flexible scheduling is available. Compensation is $50,000–$80,000 annually, based on experience, with bonus potential.

Requirements

  • Active Property & Casualty (P&C) license.
  • At least 1 year of experience in a similar role.
  • Familiarity with small to mid-sized accounts; average account size is $50,000, with a maximum of $80,000–$100,000.
  • Excellent organizational and time-management skills.
  • Strong interpersonal skills and the ability to work well with a close-knit team.
  • Proactive problem-solving abilities and willingness to take on additional responsibilities over time.
  • Comfort working in-office for at least the first year.
  • Experience with both paper and electronic documentation processes.

Nice To Haves

  • 3 or more years of experience in a similar role.
  • Proficiency in EX Lynx and Evix ASP software.

Responsibilities

  • Manage a book of business consisting of approximately 150 renewals, including BOPs, artisan contractors, general contractors, events, churches, professional lines, and bonds.
  • Quote new and renewal business, ensuring accuracy and timeliness.
  • Handle daily tasks such as issuing Certificates of Insurance (COIs), preventing cancellations, and troubleshooting client issues.
  • Use agency management software, including EX Lynx and Evix ASP, for documentation and processing.
  • Collaborate with team members to maintain a cohesive and supportive work environment.
  • Gradually take on more managerial responsibilities as needed.

Benefits

  • Paid time off: 2 weeks to start, accruing 1 additional day per year up to 4 weeks.
  • 5 sick days annually.
  • 1 personal day annually.
  • All major holidays off.
  • Bonus potential.
  • Flexible scheduling.
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