Commercial Payments Specialist

CENTRAL BANCOMPANY, INC. • Jefferson City, MO

7d • Hybrid

About The Position

This role focuses on managing day-to-day relationships with commercial credit card and automated accounts payable customers and their assigned affiliate market. The specialist will handle all oral and written communications related to daily issues, monitor commercial customer programs, and maintain those relationships. A key part of the role involves setting up new customer relationships on processing systems, ensuring all documentation requirements are met. The position also entails developing and maintaining procedures and policies for commercial payment solution customers and markets, and providing administrative support to the Sales Manager, including assistance with proposals, correspondence, scheduling, and program oversight. The role emphasizes teamwork to complete assigned projects and tasks. This position offers the opportunity for a hybrid work schedule following the completion of training.

Requirements

• High school education or equivalent
• Proficient use of Microsoft Office products
• Excellent oral and written communication, documentation and presentation skills.
• Good organizational skills, including the abilities to influence and negotiate
• Ability to understand, document, and work with complex operational processes and work flows.
• Ability to manage multiple and competing priorities daily in pursuit of business objectives.
• Ability to work quickly and accurately, analyze information and make decisions
• Willingness to assume additional responsibilities/duties/projects as they arise

Nice To Haves

• 2 Years of banking or administrative experience preferred
• Preferred working knowledge of banking systems or business accounting programs.
• Knowledge of business credit, deposit and cash management products and services.
• Good people skills to facilitate interaction with responsible entities and ensure implementation with customer and respective market.

Responsibilities

• Manage day-to-day relationships with commercial credit card and automated accounts payable customers and their assigned affiliate market.
• Handle all oral and written communications that deal with day-to-day issues.
• Monitor commercial customer programs and maintain relationships.
• Setup new customer relationships on processing systems ensuring documentation requirements have been fulfilled.
• Develop and maintain procedures and policies for commercial payment solution customers and markets.
• Provide administrative support to the Sales Manager including assisting with proposals, correspondence/documentation, scheduling, and program oversight and maintenance.
• Work as a team to complete projects and tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED