Commercial Optimization Analyst, Concessions - Denver International Airport

City and County of Denver • Denver, CO

4d • $63,679 - $105,070 • Hybrid

About The Position

The Commercial Optimization Analyst is responsible for organizing, analyzing, automating, and developing business reporting tools to support the business optimization of the DEN Concessions Program. This role will support the concessions refresh initiative by analyzing performance data, evaluating concept mix, coordinating implementation strategies, and helping optimize the concessions program in alignment with the Master Plan and Vision 100 objectives. The ideal candidate will have a history of sound business judgment, relationship building, and financial modeling analytical skills.

Requirements

• Two (2) years of professional administrative and analytical experience which must have included analyzing business trends, financials, and market research to identify problems and recommending solutions.
• Experience demonstrating understanding of and performing business analysis practices such as, but not limited to, financial data modeling, performance analysis, development of performance dashboard reports, or conducting market research and analysis in an area such as commercial real estate, aviation, budget, or accounting.
• Understanding business analytical processes, preferred in commercial, transportation, aviation, hospitality, or similar industries.
• Ability to be resilient, adaptable and diplomatic
• Experience with business process improvement activities
• Advanced proficiency with spreadsheets, word processing, Power BI Dashboard Development, data analysis, queries, database management, accounting, and administration software
• Superior customer service skills
• Bachelor's Degree in Business Administration, Public Administration, Management, or a related field.
• Two (2) years of professional administrative and analytical experience which must have included analyzing management problems and recommending solutions.
• FBI criminal background check is required for all positions at Denver International Airport (DEN).
• Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment.
• By position, a pre-employment physical/drug test may be required.
• Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

Nice To Haves

• Experience demonstrating understanding of and performing business analysis practices such as, but not limited to, financial data modeling, performance analysis, development of performance dashboard reports, or conducting market research and analysis in an area such as commercial real estate, aviation, budget, or accounting.
• Understanding business analytical processes, preferred in commercial, transportation, aviation, hospitality, or similar industries.

Responsibilities

• Analyze concessions data using internal systems, such as, but not limited to, PowerBI, Smartsheet, Excel, and PROPworks.
• Create visual dashboards for performance tracking.
• Identify trends and insights to optimize revenue.
• Collaborate with stakeholders for data-driven decisions.
• Perform data validation and reporting to ensure accuracy.
• Champion existing technology platforms to streamline automation.
• Identify innovative and cutting-edge technologies that support streamlining business performance reporting / oversight.
• Understand economic drivers of airport non-aeronautical business and identify creative analytical solutions to support revenue growth.
• Identify key areas of improvement, prepare recommendations, and strategize data-driven decisions to optimize and maximize revenue in the concessions program.
• Process improvement and implementation.
• Support the needs of the concessions master plan through quantified deliverables and key performance indicators that maximize success for DEN and its partners.
• Meet with concessions portfolio teams in a business-friendly way to gain cooperation and support to find new and creative ways to grow revenue and improve customer service through financial analysis.
• Perform financial and trend analysis to assist with financial and business planning and optimization, including strategies to meet business needs of the Concessions program.
• Conducts research, collects, and compiles information from various sources including trends, related laws, policies, procedures, methods, and/or practices, analyzes collected data, and explores possible alternatives/solutions and the feasibility of recommended changes.
• Cultivates, fosters, and maintains positive working relationships with managers, supervisors, employees, and other stakeholders to gain their cooperation and support.
• Prepares written reports that summarize research, analysis, recommendations, and implementation strategies.
• Other duties as assigned.

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year
• 12 paid holidays
• 1 personal holiday
• 1 Wellness Day
• 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level