Commercial Operations Specialist (Field Sales/Sales Operations)

Dawar Consulting•San Mateo, CA

8d•Onsite

About The Position

Our client, a world leader in biotechnology and gene therapy, is looking for a Commercial Operations Specialist (Field Sales) based in Foster City, CA. This role will provide operational support across Fleet Operations, Sample Operations, and Field Enablement. The specialist will coordinate day-to-day activities, maintain accurate records, support compliance requirements, resolve field inquiries, and generate reports and metrics for leadership.

Requirements

6+ years of pharmaceutical/biotechnology experience, including internships.
Experience in Field Sales, Sales Operations, or Commercial Operations.
Strong organizational, analytical, and problem-solving skills.
Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.
Experience handling multiple operational priorities and working with cross-functional stakeholders.

Nice To Haves

Experience with AI productivity tools such as Microsoft Copilot, ChatGPT, or Claude.
Experience supporting compliance, audits, CRM, fleet, samples, or field enablement operations.

Responsibilities

Coordinate vehicle orders, transfers, disposals, registrations, driver compliance, data audits, reporting, and sustainability tracking.
Support training verification, inventory reconciliation, audits, CRM account updates, sample inquiries, discrepancy investigations, and compliance documentation.
Review exhibit and sponsorship requests for completeness, accuracy, policy compliance, and timelines; track event attestations and support licensing/credentialing escalations.
Maintain accurate operational records, identify discrepancies, and coordinate timely resolution.
Generate routine reports, dashboards, and performance metrics.
Partner with field teams, suppliers, and internal stakeholders to resolve issues and ensure operational compliance.