COMMERICAL OPERATIONS SPECIALIST

Equipment Depot Inc.•Louisville, KY

1d•Onsite

About The Position

The Commercial Operations Specialist (COS) is a high-impact, dual-focus position responsible for driving regional market growth while serving as the primary operational gatekeeper for contract integrity. Acting as a hybrid commercial asset, the COS independently executes strategic B2B business development and prospecting initiatives to expand and qualify the sales pipeline. Concurrently, the role exercises autonomous discretion and authority over the order intake audit process, verifying pricing, structural accuracy, compliance, and operational viability before authorizing regional sales coordination teams to process the business for fulfillment.

Requirements

Five to seven years of progressive related experience in B2B sales development, contract auditing, inside sales, order management, or operational quality control.
Solid in the operation of all programs used by the organization including Microsoft Office Products, with direct experience navigating Enterprise Resource Planning software (BC16) and CRM systems (SugarCRM).
Proven experience in a fast-paced environment, managing complex commercial accounts, exceptional attention to detail and a passion for process quality control, excellent written and verbal communication skills with the ability to interact credibly with sales teams, regional operations, and external stakeholders, a proactive, solution-oriented mindset and the ability to independently resole complex, time sensitive issues as part of a team.

Responsibilities

Serve as the final authority and quality control checkpoint for all regional commercial contracts and incoming deals prior to submission for active processing.
Rigorously review and audit complex deal data to guarantee absolute accuracy, structural compliance, and operations transparency before proceeding.
Review and evaluate proposed quotes within the CRM system, ensuring strict alignment with corporate margins, client legal frameworks, and accurate product specifications.
Retain clear organizational authority to reject quoters and contracts that fail to meet corporate compliance standards or profit-margin benchmarks.
Lead upfront corrective and solution-oriented consultations directly with Regional Sales Representatives and Leadership teams to resolve agreement discrepancies in a proactive manner.
Govern and executive a seamless, standardized, and professional handoff of approved orders and documentation from the sales originators to the respective Regional Sales Coordinators.
Formulate and execute proactive outbound prospecting plans to discover, qualify, and cultivate high-potential B2B commercial accounts across the region.
Evaluate regional market landscapes to identify untapped business opportunities, industry trends, and target profiles to consistently feed the sales funnel.
Initiate strategic outreach with prospective client decision-makers, effectively positioning Equipment Depot’s full suite of material handling and service solutions.
Transition historical accounts and warm leads through the early stages of the sales lifecycle, ensuring a high-ration conversion of prospects into qualified contract opportunities.
Proactively identify, own, and resolve operational or structural friction points that occur during the critical pre-processing phase-jumping in to solve issues directly as part of the team.
Act as the core organizational link between business development and regional support teams, making sure everyone knows exactly what actions to take to maintain pipeline velocity.
Partner closely with Sales Coordinators, Regional Sales Operations Managers, Branch GMs, and Sales Directors to ensure operational efficiently matches corporate performance standards.
Maintain positive, clear and solutions-oriented communication across internal teams to manager expectations, eliminate surprises, and build a collaborative culture.
Execute versatile auxiliary commercial duties and regional mission support responsibilities as assigned by leadership based on fluctuating business growth priorities.