Commercial Operations Officer

Columbia Bank•Seattle, WA

2d•Onsite

About The Position

Responsible for the loan operations of a defined Commercial Banking market or team. Manages commercial projects for the Commercial Banking Market Director. Organizes and prioritizes Commercial projects and communications throughout the assigned market in collaboration with Commercial Market Managers/Directors. Analyzes data and report findings and builds reports that support division initiatives, and report findings to key stakeholders. Supports and communicates compliance changes to the team within a defined market. Represent the division at quarterly meetings. May be asked or selected to work on Bank wide projects or initiatives. Provide back-up administrative support when needed. Works closely with Loan Administration on process improvements and provides other support as needed. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become “Business Bank of Choice”, May perform other duties as assigned.

Requirements

5+ years of experience in Commercial loan operations (Required)
Advanced relationship management and operational experience
Analytical and problem-solving skills
Project management skills
Strong ability to analyze data and present findings
Advanced knowledge of products and services within project area
Superior knowledge of policies, procedures, practices and documentation within project area
Advanced ability to develop workflow processes and procedures to conform to efficient and responsive service and audit requirements
Proven track record of success and skills in operations and processes
Excellent written and verbal communication and presentation skills
Strong ability to work effectively with individuals and groups across the company to manage customer relationships, including executives
Requires significant experience in the project area and a demonstrated ability to manage projects within time and scope
Superior knowledge of “best practices” in industry and project area
Advanced proficiency with personal computers and related software packages such as Word and Excel, and other business machines
Proven ability to train and to present to a small and large audience

Nice To Haves

High school diploma or equivalent (preferred)

Responsibilities

Manages commercial projects for the Commercial Banking Market Director.
Organizes and prioritizes Commercial projects and communications throughout the assigned market in collaboration with Commercial Market Managers/Directors.
Analyzes data and report findings and builds reports that support division initiatives, and report findings to key stakeholders.
Supports and communicates compliance changes to the team within a defined market.
Represents the division at quarterly meetings.
May be asked or selected to work on Bank wide projects or initiatives.
Provides back-up administrative support when needed.
Works closely with Loan Administration on process improvements and provides other support as needed.
Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities.
Keeps up to date on regulation changes.
Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
Maintains a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.
Takes personal initiative and is a positive example for others to emulate.
Embraces our vision to become “Business Bank of Choice”.
May perform other duties as assigned.

Benefits

Comprehensive healthcare coverage (medical, dental, and vision plans)
401(k)-retirement savings plan with employer match for qualifying associate contributions
Employee assistance program
Life insurance
Disability insurance
Tuition assistance
Mental health resources
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Access to an online discount marketplace
Paid vacation
Sick days
Volunteer days
Holidays