Commercial Operations Manager

Prescott's, Inc • Monument, CO

2d • $100,000 - $120,000 • Remote

About The Position

Prescott’s, Inc. is a leading medical device services company specializing in the distribution and refurbishment of essential medical equipment. We are seeking a motivated and highly skilled Commercial Operations Manager to join our team. This role will report to the Senior Vice President of Sales and will be responsible for delivering reliable commercial reporting, supporting sales planning and compensation processes, and maintaining operational rigor across sales tools and workflows. The position plays an important role in helping sales leadership understand performance trends, improving visibility into pipeline and revenue metrics, and reinforcing standard commercial processes. This position will be located in Monument, CO or can be remote.

Requirements

• Bachelor’s degree in Business, Finance, Analytics, or related field required.
• 2-4 years of experience in Commercial Operations, Sales Operations, Business Analytics or related roles
• Exposure to sales analytics, forecasting, compensation support, and CRM reporting.
• In-depth understanding of CRM platforms, with a preference for Salesforce.
• Proficient in Microsoft Office Suite, particularly with advanced Excel capabilities.
• Experience working cross-functionally with sales, finance, and service teams, in a collaborative environment.
• Proven ability to manage and improve operational processes and workflows.
• Excellent communication, organizational, and problem-solving skills.
• Skilled in organizing and interpreting data to create clear, actionable reports.
• Capable of analyzing data and generating reports for senior leadership.
• Detail-oriented with a focus on accuracy and compliance.
• Leadership experience and ability to work in a fast-paced, dynamic environment.
• Strong customer service orientation and ability to manage multiple priorities effectively.
• Ability to travel domestically as needed
• Must be able to successfully pass a background check and a drug test prior to starting position.

Nice To Haves

• Advanced degree or certifications a plus
• Experience supporting sales teams in a B2B or healthcare-related environment preferred.
• Working knowledge of reporting and BI tools (e.g., Tableau, Power BI) a plus.
• Experience preferably within the healthcare or medical device industry.

Responsibilities

• Support commercial planning processes including quota setup, territory assignments, and sales coverage analysis.
• Assist with compensation plan administration by preparing data, tracking performance, and supporting reporting needs.
• Help document and reinforce established commercial policies, workflows, and expectations.
• Provide operational support to inside sales and commercial support (CSS) teams by helping clarify processes, handoffs, and reporting requirements.
• Prepare pricing, margin, and deal analysis under existing pricing and discount guidelines.
• Support deal desk workflows by coordinating deal submissions, preparing analyses, and tracking approvals.
• Maintain pricing reference materials, deal templates, and supporting documentation.
• Partner with Finance and Sales to support review of non-standard deals requiring approval.
• Produce recurring sales, pipeline, and revenue reports for sales leadership.
• Build and maintain dashboards within CRM and reporting tools to track pipeline health, bookings, and sales activity.
• Support forecasting processes by compiling data, updating forecasts, and analyzing variances.
• Translate data into clear summaries and insights for sales leaders and internal stakeholders.
• Serve as a day-to-day operational administrator for the CRM system (e.g., Salesforce), focused on reporting, user support, and data hygiene.
• Monitor data quality and ensure consistent use of CRM processes by sales teams.
• Partner with IT or external vendors to support minor system enhancements and issue resolution.
• Assist with documentation of standard opportunity management and reporting processes.
• Work closely with Sales, Finance, Marketing, and Operations to meet ongoing commercial reporting and operational needs.
• Support commercial operations projects such as reporting enhancements, process updates, and new tool adoption.
• Identify opportunities to improve efficiency, data quality, and reporting clarity.
• Participate in change management activities by supporting communication and training related to commercial processes.

Benefits

• Paid time off
• Healthcare insurance (medical dental, and vision coverage)
• Accident insurance, critical illness, and hospital indemnity insurance
• Short term (employee paid) and long-term disability (employer paid)
• Life insurance (including supplemental, spouse and child)
• 401K plan with company matching
• Continuous learning and development - offering opportunities for training, workshops, and certifications

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level