Commercial Operations Coordinator

Harrison.ai

10d • Hybrid

About The Position

This is a hybrid role sitting at the crossroads of events coordination & sales/squad operations. You will be the operational backbone of our EU/UK squad — keeping leadership, systems, and events running smoothly across time zones. It demands a proactive problem-solver who thrives in a fast-paced environment, can manage competing priorities with precision, and is highly adept at leveraging tools and technology to drive efficiency. You will partner day-to-day with squad leadership, marketing, finance and external event vendors and partners.

Requirements

• 5+ years of experience as an Executive Assistant, Senior Administrative Coordinator, Events/Operations Coordinator, or similar high-level support role.
• Demonstrated expertise in managing multiple executives and competing priorities in a fast-moving environment.
• Proven experience coordinating events and/or conference logistics end-to-end.
• Advanced technical proficiency in Salesforce, Microsoft Office Suite, and contract management platforms (LawVu experience strongly preferred).
• Exceptional organisational skills with a proven ability to manage complex calendars, projects, and deliverables under tight deadlines.
• Proven track record of discretion and confidentiality in handling sensitive matters.
• Willingness and ability to travel to 4–6 events per year across the EU/UK (and occasionally beyond).

Nice To Haves

• Experience as a product manager of AI driven products
• Experience leading product management teams

Responsibilities

• Lead operational delivery of Harrison.ai and Harrison.ai Services conference presence across EU/UK industry events (e.g. ECR – European Congress of Radiology, UKIO, EuSoMII, and similar).
• Plan and own all logistics for non-conference events, such as team offsites, dinners, and partner events.
• Own logistics across booth setup, attendee registration, rentals and labour, venue contracts, and post-event reconciliation.
• Coordinate with marketing and squad leadership on booth design, staffing, materials, and pre-event timelines.
• Manage storage, shipping, and receiving of all event materials and supplies.
• Track operational spend across events, vendors, and travel; partner with Finance/Strategy on budget and reconciliation.
• Travel to approximately 4–6 events per year.
• Provide comprehensive administrative assistance, including complex calendar management, meeting scheduling, travel arrangements, and preparation of materials for internal and external engagements.
• Act as a central point of contact between leadership and both internal teams and external partners, ensuring smooth communication and alignment across time zones.
• Monitor and prioritise ongoing projects and assignments, ensuring deadlines are met and deliverables are completed with excellence.
• Anticipate operational needs and proactively address issues to maintain seamless daily workflows.
• Manage expense reconciliation for the EU/UK leadership team as needed.
• Maintain strict confidentiality when managing sensitive information and executive matters.
• Own operational data hygiene in shared systems: Salesforce, Confluence, Monday.com , and SharePoint for the EU/UK business.
• Define and document operating procedures so recurring activities (onboarding, conference cycles, etc.) run as repeatable workflows.
• Navigate contracts through the contract management system (LawVu), including uploading, tracking, and following up to ensure smooth progression through legal review and approval.
• Prepare reports, dashboards, and summaries using Salesforce, Microsoft Office Suite, and other productivity tools.
• Troubleshoot and resolve day-to-day technical challenges for the leadership team, ensuring minimal disruption.
• Identify and roll out tooling improvements that lift the squad’s operational throughput.

Benefits

• Yearly L&D budgets
• Mentoring
• Hackathons
• Secondments
• WFH options
• Flexible hours
• Inclusive, thoughtful policies to support families in every stage (from fertility to parenthood, loss, and even grandparenthood)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed