Commercial Operations Associate, K4B
About The Position
KAYAK, part of Booking Holdings (NASDAQ: BKNG), is the world’s leading travel search engine. With billions of queries across our platforms, we help people find their perfect flight, stay, rental car and vacation package. We’re also transforming business travel with a new corporate travel solution, KAYAK for Business. As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others. From start-up to industry leader, innovation is in our DNA and every employee has an opportunity to make their mark. Our focus is on building the best travel search engine to make it easier for everyone to experience the world. KAYAK for Business is growing, and we’re hiring a Commercial Operations Associate to support our commercial team across sales, supplier relations, and account work. This role is for someone who enjoys varied work, learns quickly, and helps teams run smoothly. If you thrive in a fast-paced environment, enjoy wearing multiple hats, and bring a strong blend of operational rigor, relationship management, and strategic thinking, this role is for you! This role will be required to work from our Cambridge, MA office at least 3 days per week.
Requirements
- 2+ years of experience in the corporate travel ecosystem (TMC, OBT, supplier, or related environment).
- Strong collaboration skills with experience working across cross-functional global teams.
- Strong organizational skills and the ability to prioritize and execute in a fast-growing environment.
- Exceptional written and verbal communication skills.
- Self-motivated, resourceful, and willing to take on varied tasks.
- Proficient in tools that include Salesforce, LinkedIn Navigator, ZoomInfo, and Google Suite.
Responsibilities
- Support sales activities, including prospect research, preparing materials, joining discovery calls, and helping with proposals and RFPs.
- Help coordinate and maintain relationships with supplier partners.
- Assist account teams with client requests, reporting, meeting preparation, and handling escalations.
- Work with marketing to support campaigns, content, and events (webinars, customer sessions).
- Connect and communicate across teams (sales, marketing, account teams, product, suppliers) to move projects forward.
- Improve and document simple processes, support team organization, and handle day-to-day operational tasks.
Benefits
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth Company-paid subscription to HeadSpace Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- No meeting Fridays
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth: Development Dollars Leadership development Access to thousand of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Competitive retirement and health plans
- Free lunch 2 days per week
- Fun quarterly events such as boat trips, arcades, ski trips, Thursday socials, and more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
