Director, Commercial Operations

Quanta Services•Houston, TX

About The Position

Every moment of every day, people around the world rely on the energy they access through infrastructure built by Quanta. Comprising the largest skilled-labor force in North America, our employees are highly skilled and innovative, continually working to connect people and power. We’re building the infrastructure that supports the energy transition, and there are more opportunities than ever to be part of our team. Join us and build your career building a brighter future. Imagine what you could do here. We encourage, inspire, and support our people to seize opportunities in our corporate office and with hundreds of our operating companies worldwide that provide solutions for the utility, renewable energy, electric power, industrial, and communications industries. Quanta actively promotes and maintains a culture of belonging where all employees can be themselves, live their values, and find opportunities to succeed. When you join our team, you join a dynamic organization in which career development is encouraged, excellence is rewarded, and diversity is prized. Come find out how our people power modern life . About this Role Every moment of every day, people all over the world rely on electricity provided by Quanta Services and its customers. With its highly skilled and innovative workforce, Quanta is the largest specialty contractor in North America that powers modern life. Find your future with us by being a part of something bigger – leading the energy transition in building a better world for generations to come. Imagine what you could do here. We encourage and inspire our people to embrace opportunities within our corporate office and 200 operating companies providing solutions for the utility, renewable energy, electric power, industrial, and communications industries worldwide. Quanta’s culture is about creating an environment where all employees can be themselves, are valued, and have an equal opportunity to succeed. When you join our team, you join a dynamic culture in which career development is encouraged, excellence is rewarded, and diversity is valued. Under the direction of Commercial Excellence Leadership, the Commercial Operations Executive will be responsible for building a strategic roadmap for Dominion Energy by identifying the core business, identifying opportunities that expand beyond the core business based upon Quanta Services’ capabilities, and executing on the most attractive opportunities. The Commercial Operations Executive will work with the Quanta Services Southeast Regional President, operating company presidents, and other local managers and leaders, seeking to improve business through deeper and more sustainable collaboration with our customers, services, and operations. The Commercial Operations Executive will play a key role in keeping safety and quality at the forefront of everything we do; strengthening connections and collaboration with our operating companies; identifying and sharing our customer needs and challenges as inputs to customize solutions; leading with early engagement in the project and program planning processes; simplifying our customer’s experience by delivering efficient, purpose-driven solutions; contributing to the delivery of strong operational and financial results; and owning the overall Quanta Services experience for our customers. The ideal candidate must be a detailed-oriented self-starter and team player, with strong organizational, writing, and analytical skills, as well as the ability to multi-task in a fast-paced, dynamic work environment.

Requirements

BS/BA degree in business, engineering, marketing, or a related degree
Exceptional writing, editing and verbal communication skills
Keen attention to detail
Capability to build and maintain trusting relationships throughout the customer and Quanta’s organization
Ability to work under pressure with time-sensitive deadlines
Proficiency with Microsoft Office, Project, Salesforce, and Acrobat
Any equivalent combination of training/education, and experience may be considered in lieu of degree requirement.

Nice To Haves

Demonstrated leadership ability
Collaborative with strong interpersonal skills
Results focused with propensity for follow through
Self-directed, action oriented, responsive, motivated and ambitious
Must possess exceptional communication skills (large audiences and one-on-one settings alike)
Strong teambuilding capabilities with cross-functional facilitation experience
Strong negotiation skills
Analytical problem solver
Ability to manage multiple projects with varying priorities
Ability to successfully influence outcomes (collaboration, compromise, persuasion, data translation)
Must have experience in demonstrating Issue Resolution
Familiarization with commercial contracts and RFx’s

Responsibilities

Build and manage relationship, sales, marketing efforts, customer service and client advocacy.
Develop, track, and manage opportunities including lead generation and prospecting, solution discussions, RFP influencing, proposal support, agreement processing, and initial coordination.
Initiate, lead and manage the commercial excellence process working closely with Quanta Services Southeast Regional President, Operating Company Presidents, Local Operating Company Managers and Leaders, Proposal Writers, and Estimating teams.
Communicate with potential customers/decision makers at Duke Energy across their organization.
Develop strong and trusting business relationships with existing and potential clients, as well as business partners, maintaining frequent personal contact with existing customers to maintain strong relationships and customer loyalty.
Attend and participate in industry related trade shows, conferences, workshops and other promotional events in an effort to network, learn, promote, and cultivate potential and existing customer relationships.
Set the strategy and review content for proposals, project profile summaries, resumes, marketing materials, and other business-related communications.
Assist with the design, development and implementation of marketing strategies or campaigns that align with business targets.
Contribute to the development of a growth strategy focused both on achieving financial targets and customer satisfaction, create account plans and goals in alignment with business objectives; share those account plans and relevant customer and competitive intelligence with internal commercial and operational stakeholders
Facilitate and direct the overall Quanta response to events such as storms, emergencies or natural disasters
Other (related) duties as assigned by your manager.