VP, Commercial Operations

Hinge-Health • San Francisco, CA

7h

About The Position

We are seeking a highly skilled VP, Commercial Operations to join our Commercial leadership team at Hinge Health. In this role, you will support our Commercial department by developing and owning programs that scale. You will be responsible for driving strategic initiatives, simplifying complex processes, and ensuring our commercial teams are equipped to support the company's growth. You will report to the Chief Commercial Officer and work closely with cross-functional leaders, including Sales, Client Success, Finance, Marketing, Legal, and Product.

Requirements

• 10+ years experience in sales operations, commercial operations, or a similar field.
• Bachelor’s in Business Administration, Finance, or a related field.
• 3+ years of experience managing director-level reports and a team of managers.
• Demonstrated ability to architect and manage a portfolio of complex, cross-functional programs.
• Experience leading strategic initiatives and driving operational transformation at scale.
• Experience managing Business Development Representatives (BDR) and RFP process
• Expertise in leveraging data and analytics to inform strategy and drive business decisions.
• Experience with systems and tools such as Salesforce, Zoominfo, Outreach, Gainsight, Matik, and Asana.

Nice To Haves

• Experience in a fast-paced, high-growth tech or digital health company.
• Understanding of the healthcare industry, direct and indirect sales commercial channels and SaaS business models
• Demonstrated success in partnering with cross-functional leaders to implement sales processes.

Responsibilities

• Strategic & Operational Leadership: You will architect and lead programs that support the company's Commercial strategy and drive operational transformation by simplifying and scaling processes and systems. You will lead strategic projects, using data-driven research and competitive analysis to forecast market trends, inform the company's direction, and advise senior leadership.
• Team & People Management: You will provide direct supervision and coaching to a team of managers and individual contributors, supporting their career growth through clear goals and high standards. A key part of your role will be recruiting, cultivating, and retaining a diverse, high-performing team while establishing operating mechanisms that foster a positive and efficient culture.
• Cross-Functional Collaboration & Influence: You will partner with leaders across Sales, Marketing, Client Success, Finance, and Legal to facilitate strategic discussions and ensure alignment on key initiatives. You will be expected to actively manage stakeholders, proactively identify and resolve organizational blockers, and influence executive leadership with concise, data-backed analysis.

Benefits

• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.
• Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
• Modern life stipends: Manage your own learning and development

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 1,001-5,000 employees