VP, Commercial Lending Operations

Axos Bank • San Diego, CA

1d • $95,000 - $130,000

About The Position

The VP, Commercial Lending Operations is responsible for leading end‑to‑end operational execution across Axos’s Commercial & Industrial (C&I), Non‑Real Estate, Fund Finance, and/or Floorplan Lending platforms. This leader ensures operational excellence across loan onboarding, funding, servicing, portfolio management, documentation, and compliance. The role requires deep commercial lending expertise, strong operational discipline, and the ability to drive scalable processes, risk controls, and cross‑functional collaboration.

Requirements

• Bachelor's degree
• 5+ years of experience in Commercial Lending Operations, with at least 2 years in a leadership position
• Strong analytical and problem-solving skills, with a keen attention to detail
• Excellent communication and interpersonal skills, capable of building relationships with internal and external stakeholders
• Proficiency in lending software systems (preferably, Salesforce) and Microsoft Office Suite; experience with data analysis tools is preferred

Nice To Haves

• Paralegal experience/certification preferred

Responsibilities

• Manage commercial loan documentation—both internal and attorney‑prepared—to ensure compliance with policies and regulations, and address audit findings as needed
• Oversee receipt and accuracy of diligence items from customers, brokers, and third parties to support efficient loan origination and processing
• Serve as a primary liaison with internal teams and external partners (Legal, Title, Escrow, Vendors, Insurance) to maintain smooth transaction flow and timely status updates
• Review and maintain accurate loan data in systems such as nCino, Salesforce, and Jack Henry to effectively manage pipelines, workflows, and funding deadlines
• Support process‑enhancement initiatives, including training team members to improve operational efficiency and service quality
• Ensure funding conditions are met, documentation is complete, and funds are disbursed accurately and on time
• Execute day‑to‑day loan processing activities, monitor workflow, clear bottlenecks, and uphold processing standards throughout the loan lifecycle
• Identify operational risks and partner with relevant business units to strengthen workflows, align with regulatory expectations, and enhance overall controls
• Lead a team of Commercial Lending Specialists responsible for managing commercial loans and maintaining high‑quality servicing standards
• Collaborate across lending units to refine, implement, and improve processes that support accurate and compliant commercial loan servicing

Benefits

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level