Commercial Onboarding and Operations Manager
About The Position
As a key member of the Urology team, the Commercial Onboarding & Operations Manager is responsible for coordinating and executing end-to-end onboarding and sales operations activities that enable the effectiveness and readiness of the U.S. commercial sales force. The position plays a critical role in preparing new commercial hires and supporting field teams by ensuring timely onboarding, structured training execution, operational compliance, and access to required tools, systems, and resources. By partnering closely with Sales Leadership, Territory Training Managers, Clinical, HR, Finance, and Fleet/Expense stakeholders, this role helps establish a strong foundational experience that supports clinical understanding, scientific credibility, and business readiness—positioning employees for success from their first day in the field and enabling scalable, compliant commercial growth.
Requirements
- Bachelor’s degree in a business, clinical, education, or related major.
- 4+ years of demonstrated sales success in business-to-business and/or medical device field.
- Extensive experience with the design, development, and execution of education and training programs.
- Ability to present training materials in an understandable and efficient way.
- Ability to travel up to 50%.
Nice To Haves
- Experience in teaching, coaching, or mentoring.
Responsibilities
- Provide sales operations support for the U.S. Commercial organization, including onboarding, deployment, and delivery of world-class training programs.
- Serve as a trusted partner to Sales Leadership and cross-functional teams on sales support, operational readiness, and execution needs.
- Lead and deliver assigned projects focused on improving efficiency, reducing unnecessary costs, and supporting commercial revenue growth initiatives.
- Manage vendor credentialing programs and ensure new commercial hires have required system access, tools, equipment, training, and compliance documentation.
- Drive continuous improvement by streamlining onboarding, training, and sales support processes, while developing and maintaining documentation, playbooks, and process guides.
Benefits
- Paid time off
- Paid volunteer time
- Medical, Dental, Vision and Flexible Spending Account
- Health Savings Account with Company Funded Contributions
- 401k Retirement Plan with Company Match
- Parental Leave and Adoption Services
- Health and Wellness Programs and Events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
