Commercial Office Representative

Umdasch Group • Houston, TX

7d

About The Position

The Commercial Office Representative handles commercial office operations for the Distribution Center, including order processing, inventory management and control, business planning, equipment logistics, and administration of daily operational tasks. The position coordinates with Distribution Center operations staff and the Yard Manager to ensure work is scheduled, documented, and processed promptly using in-house order processing systems. It also oversees inventory control, physical counts, month-end closing, returns, freight cost reviews, accurate billing, and complaint management. The role reviews procedures, recommends improvements, and supports compliance with Doka processes and standards. Travel may be required, along with other assigned duties and participation in company committees or teams. The position reports directly to the Head of Supply Management North America.

Requirements

• Recent management experience in administration, operations, or logistics.
• Excellent communication skills and an excellent command of spoken, read, and written English.
• Strong analytical skills, technical proficiency, and effective problem-solving skills.
• Proficiency with Microsoft Office applications; advanced Excel skills are required.
• Willingness and ability to learn new computer systems, products, concepts, and techniques.
• Strong leadership skills and the ability to manage a diverse team effectively and achieve results.
• Ability to work as an organized team player in a results-driven, fast-paced environment.
• External candidates must be authorized to work for any employer in the USA.

Nice To Haves

• Bachelor's degree, preferably with a concentration in Operations, Controlling, or Logistics.
• Ability to facilitate projects and effectively manage multiple tasks.

Responsibilities

• Take full responsibility for all commercial office aspects of Distribution Center operations.
• Coordinate with Operations staff, including Logistics, Cycle Counters, H&M, and Yard staff, as applicable.
• Coordinate with the Distribution Center Yard Manager to ensure daily yard tasks are scheduled and completed on time.
• Ensure yard-operation physical activities are recorded and processed promptly through in-house order processing systems.
• Track and monitor inventory to ensure Distribution Center inventory levels are properly maintained.
• Coordinate with Logistics to ensure incoming orders are documented and entered into the order processing system.
• Oversee documentation and system processing for orders shipped from the Distribution Center.
• Coordinate, monitor, and record physical inventory counts.
• Conduct month-end closing procedures in accordance with the reporting calendar.
• Ensure material returns are processed according to company standards.
• Review freight costs to monitor cost effectiveness.
• Ensure timely and accurate billing for product sales and services.
• Manage and resolve internal customer complaints related to Operations.
• Create, generate, and distribute spreadsheets and reports.
• Review internal procedures, recommend process improvements, and ensure compliance with Doka corporate processes and standards.
• Travel as required.
• Perform other assigned duties and projects, including participation in company committees or teams.
• Assist in ensuring safe working practices and a safe working environment.
• Comply with corporate policies and business practices.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible Spending Account
• Company-paid life insurance
• Supplemental voluntary term life insurance
• 401(k) retirement plan with Roth and non-Roth options
• Short-term disability
• AFLAC policies
• Paid time off, including sick/personal leave, vacation, floating holidays, and company-paid holidays
• Competitive compensation
• Career opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager