The primary purpose of this position is to assist TBACU to live out its mission, “To serve our community and build trusted relationships.” A key component of this service is to identify members’ needs and provide appropriate TBACU product solutions which ultimately helps the credit union grow. To adequately and effectively serve members and TBACU team members by providing prompt and accurate financial data and maintaining financial security. Responsible for evaluating the financial health of commercial loan applicants by conducting in-depth credit analyses and preparing detailed reports. This role supports sound lending decisions by assessing risk, interpreting financial data, and collaborating with lending teams to ensure compliance and accuracy. Encourage positive communication with internal and external members in accordance with credit union service standards. Actively promote credit union sales and service culture. Ensuring outstanding service to internal and external members is delivered in alignment with our Service Standards which state. 1. I will provide an immediate and friendly greeting. 2. I will service you with a smile. 3. I will address you by name. 4. I will give you my full attention. 5. I will make recommendations to improve your financial well-being. 6. I will treat you with courtesy and respect. 7. I will thank you for your business. 8. I will respond to messages before the end of the day.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED