Commercial Loan Processor

First Bank Richmond•Carmel, NY

About The Position

Lead commercial processing team to support Commercial Loan Officers in activities associated with originating and servicing Commercial and Agricultural Loans, in a positive manner. This includes responsibility for delegating, preparing, processing, and maintaining loan documentation for simple to complex commercial loans. Be a team mentor and resource to incoming team members. Develop, implement, and maintain training processes for commercial processing staff. Be a strong communicator and role model to assist in achieving department and company goals.

Requirements

Leadership: the ability to effectively lead others in achieving stated duties and assignments.
Set a positive example in leading staff
Lead staff toward achieving department and company goals
Coach, guide, and inspire team members
Motivate team members through challenging times and guide individuals through their career progressions
Demonstrate sensitivity
Promote working together
Provides support
Respectful of others
Analytical Skills: the ability to observe, evaluate, summarize, and apply meaningful data in the problem-solving process.
Use logical reasoning to connect actions to outcomes
Ability to forecast events based on current situations
Able to generate alternative solutions to problems
Initiative: the ability to perform job responsibilities independently and responsibly.
Proactively complete tasks
Solve problems
Improve processes
Enhance products
Uses time and resources well
Meets established deadlines
Attention To Detail: the level at which tasks are performed carefully, accurately, and in accordance with specific instructions.
Consistency of work quality
Compliance with standards, requirements, and expectations
Tracking of numerical data and detailed organizational information
Careful application of grammar, spelling, and punctuation rules
Customer Relations: the degree to which customer service and professional rapport is demonstrated in the day-to-day business environment.
Abide and coach to established quality customer service levels
Attentive to internal and external customer needs

Responsibilities

Manage Commercial Loan Processing team members to stay aligned and working toward shared goals
Support Commercial Loan staff with workflow assignments
Prepare and act as a liaison for internal and external audits
Participate and seek leadership development opportunities
Perform / assist with certain loan closings as requested by loan officer
Test and update written procedures as processes change and training takes place
Ensure proper documentation exists following approval.
Communicate loan file status with Loan Officer and commercial administration staff as appropriate.
Process loan closing documents using Finastra Financial Software.
Work with legal counsel to ensure closing documents adhere to approval specifications
Perfect security as necessary.
Creating flood insurance worksheets and reviewing policy parameters
Board and keying loans in the core system
Review reports on input and verifying information was keyed correctly
Communicate with participation banks and outside investors
Communicate with title companies
Support participation transactions and investor reporting as needed
Virtually print and or scan closed loan packages, documents, and correspondence to individual client files
Process loan payments and advances
Input and process detailed SBA loans through electronic loan processing system
Maintain sufficient knowledge of bank systems
Maintain sufficient knowledge of regulations that impact the Commercial Loan Processing team
Research root cause of issues identified within LAS, LCM, FMS, and other external resources
Document procedures as appropriate
Review current operations to promote improvement and optimization of business processes
Communicate process changes to impacted individuals
Direct workflow and procedures of the processing team with Laser Pro
Develop and test updates through Laser Pro defaults to adhere to compliance guidelines
Work with Laser Pro, outside vendors, loan officers, underwriters, and processors to determine best practices
Assist Internal and External Customers to Service and Exceed Expectations
Review Vendor Invoices
Monitor/Review Daily and Monthly LAS Reports in Director
Complete assigned department self-assessments
Prepare and respond to audit requests
Balance various monthly accounts
Work to enhance team productivity through system default suggestions, business analytic reports, specification changes, internal and external training, LAS testing, Foxtrot, and additional resources