Commercial Loan Closer - Affordable Housing

IFF (CDFI)•Indianapolis, IN

29d•$52,000 - $69,000•Hybrid

About The Position

The Commercial Loan Closer (Affordable Housing) is responsible for coordinating and facilitating the loan closing process for affordable housing and related loan programs. This role ensures accurate documentation, compliance with loan approvals, and efficient closing execution while maintaining organized and complete loan files. This position serves as a key liaison among internal teams, borrowers, legal counsel, and third-party partners, ensuring timely communication and high-quality customer experience throughout the closing process. IFF is looking for candidates with a commitment to the work we do who can demonstrate their creativity, diligence, enthusiasm, growth-mindset, thoughtfulness, and passion to make meaningful changes in the areas of economic and racial justice.

Requirements

Minimum of 1- 3 years of experience in loan closings, loan operations, banking, title/escrow, or real estate transactions.
Direct experience with commercial lending
Excellent customer service and communication skills for one-on-one interaction with borrowers
Ability to manage multiple projects
Ability to learn and use a wide variety of computer software including word processing, database programs, spreadsheets, customer management, email and bank systems
Detailed oriented with good communication (written and oral) and interpersonal skills.
Minimal regional travel may be required.

Nice To Haves

Bachelor’s or associate Degree required in business administration, finance, or paralegal certification preferred.
Exposure to affordable housing, multifamily lending, or community development finance preferred, including familiarity with programs such as LIHTC and other publicly supported housing initiatives.

Responsibilities

Coordinates and facilitates Affordable Housing loan closings for Capital Solutions. May also assist with other loan closings for Facilities, NMTC or other special loan programs as appropriate. Careful documentation and file retention is a critical function.
Interacts directly with customers on loan closing requirements and closings.
Develop closing checklists and collect required due diligence documentation.
Maintains and reviews loan-closing documents and relevant files.
Works with IFF attorneys and/or outside legal counsel in all aspects of loan document preparation and review of other items for closings.
Works with IFF attorneys and/or outside counsel to collect post-closing documents from title companies to ensure timely filings.
Makes available progress and status of loan closings for IFF staff through regular updates on IFF systems and through communications.
Uses IFF systems including Microsoft Dynamics CRM, Smartsheet, Microsoft Office, Microsoft Outlook, Loan Ware in performing job duties and responsibilities.
Maintains required job knowledge and skills and core professional competencies. Attends and participates in required educational programs and staff meetings.
Demonstrates a commitment to equity. diversity, and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and will actively engage in EDI events and learning opportunities.