Loan Closer

Mascoma Bank • White River Junction, VT

1d • Hybrid

About The Position

Mascoma Bank is seeking a Loan Closer to join our Mortgage Lending team. The Loan Closer is a critical position to ensure a great final experience in their loan process. This person will work in a fast-paced environment dealing with multiple parties to bring together all the information and documentation to deliver a complete and compliant loan to the Bank.

Requirements

• High school diploma or equivalent
• Two years of lending or job-related experience or two years of overall banking experience.
• Working knowledge of computers/strong typing skills
• Good with numbers; clear articulate voice on phone and in person; strong writing skills and clear presentation abilities; strong customer service ethic; capable of working independently; display initiative; flexibility; capable of setting priorities
• Ability to get along with co-workers and superiors
• Able to maintain confidentiality
• Professional appearance; grooming and dress consistent with MB appearance policy
• Thorough knowledge of regulations and procedures specific to the settlement of Residential Real Estate Transactions to include: TRID, rescission, Secondary Market, Flood and escrow.

Nice To Haves

• Core Competencies: Interpersonal Skills – Relating openly and comfortably with diverse groups of people. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations. Customer Experience - Building strong relationships and delivering customer-centric solutions. Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. Communicates Effectively – Communicating clearly and in a way that supports the needs of different audiences. Improves Continuously – Demonstrates an ability to adapt and commit to new ways of doing things with a continuous improvement mindset. Action Oriented – Acting on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Self-Leadership – Asking for the direction and support needed to grow and be challenged. Courage - Stepping up to address difficult issues; providing feedback that may be perceived as unpopular but is intended to improve results.

Responsibilities

• Participates in, and contributes to, teamwork within the organization.
• Schedules closings and prepares closing documents for Residential Mortgages.
• Ensures that documentation complies with regulatory guidelines, bank policy and standards.
• Reviews loans for accuracy, completeness, and compliance as outlined by loan policy, MB on-line Origination manual, Secondary Market guide, Processing manual and Regulators.
• Utilizes automated underwriting system, Loan Product Advisor, and re-submits loans as outlined in MB Origination manual.
• Works closely with underwriting, Lenders, Lender Assistants and third-party vendors to resolve issues that may arise during the process.
• Responsible for reviewing reports for pending loans to ensure accuracy and timely follow up for all outstanding tracking items.
• Responsible for tracking conditions in LOS and reviewing documentation received to ensure it meets the guidelines.
• Assists co-workers, and interacts with customers, loan processing and third parties throughout the closing process (such as realtors, attorneys, insurance agents etc.).
• Maintains Closing/Post Closing procedure manuals.
• Assists in troubleshooting and resolving closing and quality control issues that may arise with Settlement Agents, Customers, Realtors, Loan Servicing, Secondary Market and Closing Staff.

Benefits

• Competitive compensation.
• Career development and internal career mentorship.
• Comprehensive health care, dental care, and vision.
• 401(K) Program: 4% safe harbor employer match on top of 5% non-elective contributions following one year of service.
• Generous PTO starting at 22 days per year, not including 11 paid holidays and 16 hrs. of Volunteer Time Off.
• Tuition Reimbursement.
• Student Loan Paydown

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED