Commercial Loan Assistant

Orlando Credit Union•Casselberry, FL

90d•Onsite

About The Position

Orlando Credit Union is seeking a Commercial Loan Assistant to support commercial and small business lending operations. The role supports the full lifecycle of commercial loans, from application through closing and post-closing servicing, and works closely with loan officers, members, and third-party partners to ensure accurate processing, regulatory compliance, and timely execution. The position contributes to member service and the organization’s growth while championing its mission, vision, and values.

Requirements

2–4 years of prior experience in commercial loan operations or a commercial loan closing environment.
Associate degree (AA) or equivalent from a college or technical school, related experience and/or training, or an equivalent combination of education and experience.
Business- or financial-industry-related education or training, whether through in-house sessions, formal schooling, or financial-industry curriculum.
Intermediate experience, knowledge, and training in branch operations, terminology, and products and services for retail and commercial account customers.
Intermediate knowledge of applicable state and federal credit union compliance regulations.
Strong interpersonal skills; high motivation and organization; excellent oral and written communication skills.
Basic math skills, including calculating interest and balancing accounts; performing arithmetic with whole numbers, common fractions, and decimals; identifying routine mathematical errors; and counting currency, coin, and negotiable instruments in a timely manner.

Responsibilities

Support Commercial and Small Business Loan Officers throughout the commercial loan lifecycle, from application through closing and post-closing servicing.
Prepare, review, and process documentation for originations, renewals, modifications, extensions, and payoffs in accordance with approved terms and regulatory requirements.
Coordinate closings with attorneys, title companies, insurance providers, and vendors.
Execute disbursements, advances, and paydowns; maintain accurate system records and reconcile general ledger accounts.
Maintain and audit loan files, systems, and documentation for completeness, accuracy, and compliance.
Monitor collateral and due diligence requirements, including appraisals, insurance, tax documents, and UCC filings.
Track tickler systems, exception reports, and required documentation and resolve deficiencies proactively.
Support commercial member onboarding by introducing products and services and ensuring a seamless member experience.
Monitor loan portfolios for compliance, performance, and risk indicators, including past dues, overdrafts, and reporting discrepancies.
Assist with annual loan reviews by collecting and analyzing financial statements, tax returns, and related documentation.
Respond to member and internal inquiries in a timely and professional manner.
Support audits and regulatory examinations by preparing documentation and responding to requests.
Generate and maintain reports on loan activity, portfolio performance, and compliance tracking.
Provide operational support, training assistance, and backup coverage within the lending department.
Liaise with third-party loan servicers and assist with Letters of Credit and credit committee documentation.
Identify process improvement opportunities and implement solutions to enhance efficiency and service quality.