Commercial Loan Administrator

Columbia Bank•Lake Oswego, OR

1d•$24 - $38•Onsite

About The Position

The Commercial Loan Administrator serves as a liaison with customers throughout onboarding and manages existing commercial customer relationships on a day-to-day and transactional basis. The role works closely with the Commercial Relationship Team, business unit, and other bank departments to support an exceptional customer experience and ensure required processes are followed. The position supports underwriting, documentation, and closing for commercial and industrial, construction, and term loans of moderate to complex nature, as well as deposit accounts and other services. It prepares and monitors loan documents and files for completeness, regulatory compliance, servicing-system boarding, third-party review, and timely audits. The administrator works with attorneys and other financial or legal resources to obtain accurate documents that protect the bank’s interests. Additional duties include maintaining loan and financial ticklers, following up with customers for needed information, resolving customer issues, processing account maintenance and advance requests, completing general ledger certification, and reviewing insurance, title policies, title exceptions, and UCC searches for compliance with bank policy. The role must remain current on applicable regulations and bank policies, complete required training, and may coach or train others. Occasional travel is required. The position is fully onsite at the posted location.

Requirements

4–7 years of experience in banking, loan administration, and loan documentation.
Strong knowledge of banking and lending.
Ability to read and write, with advanced arithmetic skills.
Strong analytical and problem-solving skills.
Working knowledge of commercial finance, law, documentation, accounting, and data systems.
Strong written and verbal communication skills and an interest in presenting information and/or training others.
Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships.
Proficiency with personal computers, Word, Excel, and other business machines.
Ability to work fully onsite at the posted location.
Occasional travel.

Nice To Haves

High school diploma or GED.
Bachelor’s degree in business, finance, or a related discipline.

Responsibilities

Act as a customer liaison throughout onboarding of new banking relationships.
Manage and monitor existing commercial customer relationships on a day-to-day and transactional basis in partnership with the business unit and other bank departments.
Partner with the Commercial Relationship Team to obtain and review information for underwriting, documentation, and closing of commercial and industrial, construction, and term loans, as well as deposit accounts and other services.
Set up, process, and monitor documents and files to ensure package completion, customer-request specifications, and regulatory compliance.
Prepare data input sheets and provide information to board customer relationships on the bank’s servicing systems.
Maintain required documentation for third-party review and prepare files for timely audits.
Work with attorneys and financial or legal resources to obtain accurate documents that protect the bank’s interests in credit relationships.
Set up and monitor loan and financial ticklers, ensure accuracy and timeliness, and follow up with customers for required information.
Review and resolve customer problems regarding bank products and services and facilitate account maintenance and advance requests.
Complete general ledger certification, including research, balancing, and certification.
Analyze property and liability insurance, title policies and exceptions, and UCC searches for compliance with bank policies and procedures.
Maintain knowledge of applicable bank regulations and written policies, including Bank Secrecy Act, Regulation CC, and Regulation E, and complete required training.
Coach, mentor, or train others and teach coursework as a subject matter expert when requested.
Demonstrate and foster Columbia’s corporate culture, take personal initiative, and serve as a positive example.
Perform other duties as assigned.

Benefits

Medical, dental, and vision plans
401(k) retirement savings plan with employer match for qualifying associate contributions
Employee assistance program
Life insurance
Disability insurance
Tuition assistance
Mental health resources
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Online discount marketplace
Paid vacation
Paid sick days
Paid volunteer days
Paid holidays