Acts as a liaison with customers during all phases of onboarding a new banking relationship and manages existing Commercial customer relationships on an ongoing, day-to-day, and transactional basis. Works in close partnership with the business unit and other bank departments, providing knowledge of required processes and requirements to support an exceptional customer experience. Partners with the Commercial Relationship Team to obtain and review information for underwriting, documentation, and closing of moderate-to-complex C&I, construction, and term loans, as well as deposit accounts and other services. Sets up, processes, and monitors documents and files for package completion, customer-request specifications, and regulatory compliance. Independently prepares data input sheets and information needed to board customer relationships on bank servicing systems. Maintains complete files for third-party review and prepares them for timely audits. Works with attorneys and other financial or legal resources to obtain accurate documents that protect the bank’s interests in credit relationships. Sets up and monitors loan and financial ticklers, follows up with customers for required information, resolves customer problems involving bank products and services, and facilitates account maintenance and advance requests. Responsible for general ledger certification, including research, balancing, and certification. Analyzes property and liability insurance, title policies and exceptions, and UCC searches for compliance with bank policy and procedure. Demonstrates compliance with applicable bank regulations, stays current on regulatory changes, follows bank policies and procedures, and completes required training. Maintains working knowledge of applicable policies and regulations, including Bank Secrecy Act, Regulation CC, Regulation E, and Bank Security. May coach, mentor, or train others and teach coursework as a subject matter expert. Actively fosters Columbia’s corporate culture, takes personal initiative, and supports the vision to become the “Business Bank of Choice.” May perform other duties as assigned. The position is based at 5885 Meadows Road, Suite 300, Lake Oswego, Oregon 97035, and requires the ability to work fully onsite. Occasional travel is required. The pay range is $24.00 to $38.00; the selected candidate’s rate depends on job-related knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed