Commercial Lines Underwriting Assistant

Merchants • Buffalo, NY

4d • Hybrid

About The Position

Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Commercial Lines Underwriting Assistant for our Corporate Central Operation team located in Buffalo, New York. The Commercial Lines Underwriting Assistant will become part of a dedicated underwriting team focused on setting up new business, quotes, renewals and endorsements into our company policy writing system. Merchants Insurance Group is rated A- (Excellent) with a stable outlook by A.M. Best and is consistently recognized as a top employer and high-performing organization. We offer a hybrid work schedule, requiring two full days per week in the office, with flexibility to work remotely or in office the remaining days. This model supports collaboration while providing flexibility and work-life balance.

Requirements

• High school diploma or equivalent work experience.
• 1 plus years’ work experience in an Insurance Company or Agency.
• Prior experience in insurance rating and knowledge of insurance terms.
• Excellent communication and customer service skills.
• Computer experience including Microsoft Word experience.

Nice To Haves

• ImageRight knowledge is a plus.

Responsibilities

• Responds to inquiries from agents regarding policy ratings and billing status.
• Updates rating information, verifies policy information, and works with the underwriting team to meet service standards and company goals.
• Reviews loss control surveys to verify policy exposures for proper rating.
• Assist in the achievement of commercial lines loss ratio objectives for the assigned territory.
• Assist in the achievement of commercial lines production goals for the assigned territory.

Benefits

• Welcoming and positive work environment.
• Colleague Appreciation Events.
• Flexible work arrangements, including flex scheduling and summer hours.
• Hybrid work schedule.
• Competitive pay scale.
• Generous paid time off package.
• Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions.
• Outstanding company bonus program.
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED