Commercial Lines Sr. Client Manager

The Jonus Group • Bridgewater, MA

3d • Hybrid

About The Position

Seeking a highly motivated and experienced Commercial Lines Senior Client Manager to join a team. This role is integral to maintaining and growing client relationships, ensuring exceptional service delivery, and managing a portfolio of commercial insurance accounts. The ideal candidate will bring a strong background in commercial lines insurance, excellent communication skills, and a commitment to providing outstanding client support. This position offers a hybrid work schedule, combining remote flexibility with in-office collaboration.

Requirements

• Minimum of 3-5 years of experience in commercial lines insurance, with a proven track record of client management
• Active Property & Casualty Insurance License is required
• Strong knowledge of commercial insurance products, coverages, and industry practices
• Excellent interpersonal and communication skills, with the ability to build and maintain client relationships
• Detail-oriented with strong organizational and time management abilities
• Proficiency in insurance management systems and Microsoft Office Suite
• Ability to work both independently and collaboratively in a team-oriented environment

Responsibilities

• Serve as the primary point of contact for a portfolio of commercial lines clients, ensuring their needs are met with professionalism and efficiency
• Develop and maintain strong client relationships by providing proactive communication and addressing inquiries or concerns in a timely manner
• Collaborate with internal teams to manage policy renewals, endorsements, and claims processing
• Analyze client accounts to identify coverage gaps and recommend appropriate insurance solutions
• Stay informed about industry trends, market conditions, and regulatory changes to provide clients with up-to-date advice and guidance
• Assist in the preparation of proposals, presentations, and other client-facing materials
• Support the sales team in identifying opportunities for account growth and cross-selling additional services
• Ensure compliance with company policies, procedures, and applicable regulations

Benefits

• health insurance
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed