Commercial Lines Senior Account Manager-Agribusiness

Wraith Scarlett & Randolph • Woodland, CA

11d • $70,000 - $85,000 • Hybrid

About The Position

WSR Insurance Services is seeking an experienced Commercial Lines Senior Account Manager with a strong background in agribusiness to manage and service a specialized book of business. This role serves as a primary point of contact for clients, delivering proactive service, strategic coverage guidance, and high-quality account management throughout the policy lifecycle. This position supports a well-established agribusiness book of business belonging to one of the agency's senior leaders, offering a unique opportunity to work closely with long term clients and become a trusted partner in servicing some of the agency's most valued client relationships.

Requirements

• Minimum 7+ years of commercial insurance account management experience
• Demonstrated experience working with agribusiness or agriculture-related accounts
• Active California Property & Casualty License required
• Strong technical understanding of commercial coverages, underwriting practices, and carrier relationships
• Proven ability to manage complex accounts and competing priorities with attention to detail
• Excellent communication, organizational, and problem-solving skills
• Proficiency in agency management systems and Microsoft Office tools
• AFIS designation or willingness to obtain

Nice To Haves

• A proactive, relationship-focused professional who takes ownership of their accounts and genuinely enjoys helping clients solve problems
• Strong organizational and time management skills, with the ability to prioritize multiple projects and deadlines
• Ability to work both independently and collaboratively in a team environment
• Sound judgment and a practical, consultative approach to client service and coverage discussions
• A commitment to providing exceptional service and building long-term client relationships
• A willingness to learn, share knowledge, and contribute to a positive team culture

Responsibilities

• Serve as the primary service contact for assigned commercial accounts, including a significant agribusiness book of business, building strong relationships through responsive communication and proactive client service
• Manage the full renewal process, including gathering exposure information, reviewing current coverages, preparing submissions, marketing accounts, negotiating with carriers, and delivering renewal recommendations
• Review client insurance programs to identify coverage gaps, emerging risks, and opportunities for improvement, providing thoughtful recommendations tailored to each client's operations and risk exposures
• Partner closely with producers, clients, and carrier representatives to develop and implement effective risk management and insurance solutions
• Support new business opportunities by preparing applications, marketing, coordinating carrier submissions, obtaining quotes, and assisting with the onboarding of new clients
• Process policy changes, endorsements, certificates of insurance, audits, cancellations, billing inquiries, and other service-related requests in a timely and accurate manner
• Coordinate claims reporting and follow-up activities, helping clients navigate the claims process while serving as a resource between clients and carriers
• Maintain complete and accurate documentation within the agency management system, including policy activity, client communications, and service transactions
• Ensure compliance with agency workflows, carrier requirements, and established service standards while maintaining a strong attention to detail
• Stay informed on agribusiness and commercial insurance trends, market conditions, coverage developments, and carrier appetites to provide valuable guidance to clients
• Collaborate with internal teams to ensure a seamless client experience and help maintain long-term client retention
• Provide guidance, mentorship, and technical support to team members as needed while contributing to a positive and collaborative team culture

Benefits

• Competitive salary with bonus opportunities, including semi-annual discretionary bonuses
• Comprehensive health benefits, including medical, telehealth, dental, and vision coverage, with 100% of employee of some premiums covered by the employer and dependent coverage available at a minimal cost
• Employer-paid life insurance and short- and long-term disability coverage for employees
• Paid time off, including holidays, vacation, and sick leave
• Paid volunteer time to give back to the community
• 401(k) and profit-sharing plans to support long-term financial wellness
• Alternative work schedule options that support flexibility and work-life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed