Commercial Lines Account Manager

Alera Group • Lubbock, TX

38d • Hybrid

About The Position

Commercial Lines Account Manager – Property & Casualty. This role is Hybrid. At Alera Group, we help businesses navigate risk with confidence. Our Property & Casualty teams build trusted client relationships by delivering strategic insurance solutions and exceptional service. We're looking for a Commercial Lines Account Manager to partner with Producers, support a diverse portfolio of commercial clients, and help drive long-term client success. Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.

Requirements

• Active Property & Casualty Insurance License
• 2+ years of Commercial Lines account management experience
• Strong knowledge of commercial insurance coverages and underwriting
• Experience with Microsoft Office and agency management systems (AMS360, EPIC, or similar)
• Excellent communication, organization, and client service skills

Nice To Haves

• Experience negotiating with insurance carriers
• Professional designations such as CIC or CISR
• Ability to manage multiple priorities in a fast-paced environment

Responsibilities

• Manage day-to-day service for an assigned portfolio of commercial insurance clients
• Partner with Producers to coordinate new business, renewals, and marketing strategies
• Prepare proposals, negotiate coverage and pricing with carriers, and support renewal presentations
• Review policies and endorsements to ensure accurate coverage and compliance
• Respond to client requests, process policy changes, and provide claims support
• Maintain accurate documentation and client records within the agency management system
• Build strong relationships with clients, carrier partners, and internal teams while identifying opportunities to enhance the client experience

Benefits

• medical
• dental
• vision
• life and disability coverage
• 401(k)
• generous PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed