Commercial Lines Account Manager

Foundation Risk Partners•Boca Raton, FL

About The Position

Foundation Risk Partners is seeking a Commercial Lines Account Manager to join their Foundation Risk Partners of FL team. This role involves working with Producers and Marketing to analyze risk exposure and provide insurance solutions to clients. The Account Manager will exercise discretion and independent judgment in evaluating and negotiating coverage and pricing, and interpreting company policies. They will act as a subject matter expert, offering a consultative and strategic approach to customer service, resolving complex issues, and managing the renewal process from submission to binding coverage. The position also includes performing all other duties necessary to establish, service, and maintain accounts.

Requirements

2-20 Property & Casualty License required
5+ years' experience working for a retail brokerage
College degree or equivalent work experience
ARM, AAI, CPCU or CIC Designation or ability to obtain
Maintain a high degree of technical competence and industry expertise
Capable and willing to make sound decisions in unusual circumstances
Ability to handle stress of short time constraints and manage change
Ability to exercise independent judgment to conceptualize solutions for client needs
Build strong working relationships with internal team, clients and carrier partners
Exceptional multi-tasking, organizational, time management, and prioritization skills
Strong analytical, problem solving and decision-making skills
Must be a self-starter, imaginative and creative with exceptional communication skills, both verbal and written.
Exercise high level of confidentiality

Responsibilities

Assist in developing retention strategy with Producer and Marketing
Prepare and deliver complete and accurate submissions including Acord Applications, supplemental applications, and additional underwriting information as needed
Prepare and present coverage recommendations to client
Bind coverage in compliance with subjectivities as required by the carrier, state statute and/or Surplus Lines Association.
Review policy documents ensuring coverage is as requested and submit all necessary changes to the carrier
Manage day-to-day client requests including but not limited to policy administration and insurance placement; billing activity; claims administration; coverage/loss analysis; audit review; certificates of insurance; evidence of property; and cancellation/reinstatements.
Review client contracts and recommend risk solutions and coverage placements
Identify potential exposures and develop cross sell opportunities
Maintain agency management system ensuring all data is accurate, complete, well documented and up to date in accordance with company policy.
Perform other duties as requested or required.