Commercial Lines Account Manager
The Jonus Group•Medina, OH
•Hybrid
About The Position
Seeking to hire a Commercial Lines Account Manager to join a commercial team. This role involves managing the day-to-day service for a portfolio of commercial lines accounts, serving as the primary point of contact for clients, and collaborating with producers and agency leadership on account strategy.
Requirements
- 2+ years of commercial lines account management experience (agency-side preferred)
- Active Ohio P&C license (or ability to obtain within 90 days)
- Strong written and verbal communication skills
- Problem-solver mindset: you see broken processes and want to fix them
- Comfortable with technology and eager to learn new tools
- Self-directed with high attention to detail
Nice To Haves
- AMS360 experience a plus
Responsibilities
- Manage day-to-day service for a portfolio of commercial lines accounts including renewals, endorsements, certificates, coverage reviews, and carrier communications
- Serve as the primary point of contact for assigned clients, delivering proactive, responsive, and consultative service
- Identify coverage gaps and cross-sell opportunities; coordinate with producers on account rounding
- Prepare renewal submissions, marketing summaries, and coverage comparison analyses
- Participate in process improvement initiatives, including evaluating and implementing technology tools that improve efficiency and client experience
- Collaborate with producers and agency leadership on middle-market account strategy
- Document workflows and contribute to agency operating procedures and knowledge base
Benefits
- Health and dental insurance
- 20 days PTO
- 401(k) with 3% employer match
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
