Commercial Lines Account Manager

Starion BankFargo, ND
Onsite

About The Position

Starion Insurance is seeking a Commercial Lines Account Manager in Fargo, North Dakota to deliver high-quality service, coordination, and operational support to clients and internal partners. As a growing community bank, Starion Bank values strong relationships, integrity, and service excellence. Starion Bank offers a collaborative environment where employees are supported, empowered, and encouraged to grow while making a meaningful impact for clients and communities.

Requirements

  • Demonstrated experience in insurance servicing and ownership of a client book and retention outcomes, typically acquired through three to five years of similar or related experience.
  • A college degree or equivalent work experience
  • Active Property & Casualty license required.
  • Proven interpersonal communication and customer service skills
  • Ability to juggle high-volume tasks

Responsibilities

  • Manages Commercial accounts and provide exceptional service with accuracy in processing renewals, endorsements, policies, and audits by agency timelines; ensure timely processing of invoices and client requests.
  • Manage client/carrier correspondence and maintain updated client information in the agency management system.
  • Obtain quotes from carriers for new and existing business; review carrier proposals for accuracy and prepare client documents.
  • Act as a liaison between clients and carriers to resolve service issues; follow Starion standards, policies, and procedures.

Benefits

  • Competitive Salary
  • Comprehensive Benefits: Including health, life, dental, vision, and a health savings account.
  • Retirement Planning: 401K and profit-sharing options.
  • Incentives: Annual Incentive Compensation Program available for all benefit eligible employees
  • Work-Life Balance: Paid vacation and holidays.
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