Commercial Lines Account Manager

The Jonus Group•Hamilton Township, NJ

8h•Hybrid

About The Position

Seeking a dedicated and experienced Commercial Insurance Account Manager to join a team. This role is pivotal in providing exceptional client service and advisory support to a portfolio of commercial insurance clients. The successful candidate will act as a trusted advisor, ensuring the accurate and timely management of client accounts while fostering long-term relationships.

Requirements

Valid NJ Property and Casualty Insurance Licenses.
Minimum of 3 years of commercial lines account management experience.
Strong written, verbal, and interpersonal communication skills.
Exceptional organizational skills with attention to detail.
Analytical and critical thinking abilities.
Excellent customer service mindset and ability to multitask.
Proficiency in Microsoft Office and familiarity with insurance company rating systems.

Responsibilities

Manage a portfolio of commercial insurance accounts, including policy renewals, coverage changes, and client onboarding.
Process renewals by gathering updated client data, obtaining insurer quotations, analyzing coverage changes, and preparing proposals.
Prepare detailed marketing submissions and collaborate with the Marketing Department for remarketing efforts.
Proactively identify opportunities to educate clients, recommend enhanced coverage, and minimize client risk.
Respond to client inquiries regarding coverage, billing, and policy changes in a professional and timely manner.
Maintain compliance with agency processes, including documentation and records retention guidelines.
Build and sustain long-term client relationships to support retention goals.
Participate in client visits, educational programs, and company meetings as required.
Adhere to agency E&O guidelines and perform other duties as assigned by management.