Commercial Lines Account Manager

AcrisureBulverde, TX
Onsite

About The Position

Acrisure is seeking a Commercial Lines Account Manager to support our growing Client Service Center. This position offers a dynamic opportunity to contribute to client success through strategic consultation, effective relationship management, and the innovative use of technology. This role will manage a book of commercial insurance clients, focusing on retention, renewals, and growth through consultative service and cross-selling. You’ll have the opportunity to build strong client relationships, manage policy servicing, and support clients with coverage strategy and solutions.

Requirements

  • Active P&C license
  • 2+ years of experience in commercial lines and/or account management experience
  • Strong communication, interpersonal, and organizational skills with the ability to manage multiple accounts and systems
  • Proficiency with Applied Epic or similar agency management system strongly preferred
  • Ability to work in a fast-paced environment

Responsibilities

  • Serve as the primary contact for assigned clients.
  • Manage renewals, policy changes, and day-to-day account servicing.
  • Provide consultative recommendations and tailored insurance solutions.
  • Identify cross-sell and account rounding opportunities.
  • Support retention and client satisfaction goals through proactive engagement.
  • Partner with internal teams and leadership to resolve client issues and improve service delivery.
  • Promote adoption of digital tools and resources where appropriate.
  • Deliver high-quality service and support client business needs.
  • Complete additional projects or duties as assigned.

Benefits

  • Comprehensive medical insurance
  • dental insurance
  • vision insurance
  • life and disability insurance
  • fertility benefits
  • wellness resources
  • paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • commuter benefits
  • employee discount programs
  • Paid maternity leave
  • paid paternity leave (including for adoptive parents)
  • legal plan options
  • pet insurance coverage
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